How Can We Help?

Check which messages were shared externally

Sharing URL to particular messages

For each message to be shared Timelines creates a separate URL. Teammates can share this URL with other clients or externally.

How to share a message is explained in the article Sharing Whatsapp messages using TimelinesAI

Access and control of shared links

To give a better understanding of which messages were shared, Timelines gives an option to access to the shared links statistics.

Pasted Image 10 1 21 11 06 AM

To check the shared links:

  1. In the chat navigate to the right pannel
  2. Click the Sharing links tab
  3. You will be redirected to the Sharing links table

Sharing Links table view

Screen Shot 2021 10 01 at 12.04.04 PM

In the Sharing Links table you can see the following information:

  • Created on – time or generating a URL
  • Created by – name of the teammate who shared a link
  • Preview – short version of the shared message. By clicking on it the whole message is displayed
  • View history – how many times the message URL was open
  • Copy link – the button to copy the link
  • Delete – the button to delete a shared link record from the table

View history

In the View history table, you can see certain details about the shared URL of a message.

Screen Shot 2021 10 01 at 12.26.15 PM
Latest posts by Anuar Kronfel (see all)
    Table of Contents