General troubleshooting

Table of Contents

If you are having issues with TimelinesAI check General troubleshooting steps:

  1. Clear your cache
  2. Try using another browser
  3. Disable add-ons and extensions
  4. Try another network or computer
  5. Try hard reset:
  • For Windows: shift+ctrl
  • For IOS: cmd+R

If you have Whatsapp disconnected from your Timelines account:

Try to disconnect your Whatsapp from the Timelines and Reconnect it again

To reconnect your Whatsapp account to TimelinesAI:

  1. Press Reconnect on Whatsapp tab
Screen Shot 2021 09 17 at 11.32.33 AM

2. Scan a newly generated QR code with Whatsapp on your mobile phone: 

  • Open Whatsapp on your mobile phone
  • Tap  and open Whatsapp Web
  • Tap + and point your camera toward the QR code generated by TimelinesAI
scan QR code screen

You are all set! TimelinesAI will connect automatically.

Contact Us

If you still have any technical difficulties with your TimelinesAI please contact us in chat at the right bottom corner of your screen, or send us an email to hello@timelines.ai and we will be happy to assist you.

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