Messages content is not shown in Timelines

Table of Contents

Issue

You have the messages displayed in Whatsapp chats but in Timelines the message is empty, without the content.

14.04.2022 11.18.26 REC

Reason

This happens to the chats, where the settings for Disappering messages are activated. It will be shown in the Whatsapp mobile as a timer icon next to the profile picture of the contact and in the Contact Info of the particular chat in the section Disapering messages.

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Solution

If you want the content of the chat to be displayed, you need to disable Disapering Messages setting. To disable the Disappearind messages setting:

  1. On Whatsapp mobile app go to the chat, where you want to disable this setting
  2. Press on the Contact name to get into Contact Info section
  3. Select Disappearing Messages setting
  4. Set Message Timer as Off.

After that the messages will appear in Timelines as usual.

Natalia Tsvalinska
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