Muting/Unmuting chats

Muting chats

If you do not want to get notifications for the specific chat you can mute it. The chat will be muted for you till you unmute it back. The chat will be muted only for you. Your teammates will have it unmuted on their side.

To mute a chat from the floating menu:

  1. Hower over the chat you want to mute
  2. In the floating menu on the right tap the icon Mute Chat
  3. The chat is now muted for you.
Muting Chats

You can also mute chat from the Contact Info in the right panel of the particular chat.

To mute a chat from the Contact Info panel:

  1. Double click on a chat you want to mute
  2. You will see the expanded view of the selected chat
  3. Click Mute Chat in Contact Info section on the right side
  4. The chat is now muted for you.
Screen Shot 2021 10 27 at 12.17.20 PM
Screen Shot 2021 10 27 at 12.17.20 PM

You can mute multi-selected chats from the list of chats.

To mute multiple chats at once:

  1. Select the chats you want to mute
  2. In the action pannel on the top of all chats press Mute
  3. The selected chats are muted for you.
Mute multi selected chats

Unmuting chats

Muted chats will remind muted till you manually unmute them.

Note: Each specific chat is expected to be unmuted separately. You can unmute them using the floating menu or the Contact Info within a particular chat. You can not unmute multi-selected chats.

Enabling Notifications on your Desktop

If you want to enable notifications for the new messages you can enable notifications on your Desktop and stay in touch with your customers.

Learn how to enable Notifications on your Desktop in the article below:

Enable Whatsapp notifications on your desktop

Natalia Tsvalinska
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