WhatsApp and Zapier automation #6: Receive Slack channel notifications for new incoming chats in WhatsApp
WhatsApp & Zapier Automation Overview
If you want to notify your team in the Slack channel about a new message on WhatsApp, then use this step-by-step guide. This Zapier template will send an automatic notification to the Slack channel when you receive a new WhatsApp message.
Learn more about WhatsApp and Zapier integration
Step 1: Create a new Zap
For illustration purposes, we’ll be creating a Zap where automated notifications are sent to Slack when you receive new messages on WhatsApp. However, you may change the triggers and actions, available within their respective drop-down menus on Zapier, depending on your needs.
Log into Zapier and then create a Zap by adding the information required in the respective fields like this:
Once you are done, you may click on “Try it”. This will take you to a section where you’ll be able to select the Slack account that you’ll use. Zapier will ask your permission to access information from Slack. Once you approve it, Zapier will proceed and gather data from your Slack account.
Step 2: Connecting TimelinesAI account
After you finish step 1, Zapier will ask you for your TimelinesAI account. To connect TimelinesAI account, you need to:
- Go to the TimelinesAI account;
- Click on the “Integrations” tab on the sidebar;
- Choose “Zapier Integration“, where you’ll need to click on “Generate new token“:
You’ll then go back to Zapier and continue the process by pasting that token into this text box:
This will allow Zapier to load your WhatsApp account – make sure to select your account there and then click on “Next”.
Step 3: Customize your WhatsApp message
Zapier will ask you for information about the message. The information that you’ll enter here are variables that will be preloaded from your WhatsApp account, as you can see here:
Step 4: Testing your WhatsApp & Zapier Automation
Once you click on “Send test”, Zapier will send an automated message that will be visible on TimelinesAI and Slack.
After you have confirmed that the message was sent, you may go back to Zapier and proceed to the last step by clicking on “Next”. This will take you to a section where you can double-check the details you just entered here, and then you may turn this Zap on.
And that’s how you create a Zap to send notifications to Slack channels when you receive new messages on WhatsApp. You’ll be able to review this on Zapier by clicking on “Zaps“.