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Whatsapp Zendesk Integration

Send automated WhatsApp messages when a new Organization is created in Zendesk

Explore Zendesk WhatsApp Integration, a game-changing solution to boost your customer support capabilities. With this integration, you can automatically receive WhatsApp messages the moment a new organization is created in Zendesk. Say goodbye to delayed responses and hello to quick and efficient support for your clients.


1. Under “Choose A Trigger”, Click On The “When This Happens…” Dropdown Button

How to integrate Zendesk and WhatsApp

2. Type “New organization”

Synchronizing Zendesk with WhatsApp

3. Click on New Organization

WhatsApp and Zendesk integration

4. Under “Choose an Action”, click on the “automatically do this” dropdown button

Under “Choose an Action”, click on the “automatically do this” dropdown button

5. Type “Send message to new chat”

Type "Send message to new chat"

6. Click on Send Message to New Chat

Click on Send Message to New Chat

7. Click on Connect My Apps

Click on Connect My Apps

8. Click on New Organization in Zendesk

Zendesk WhatsApp integration

9. Click on Sign in

Click on Sign in

10. A new window will open allowing you to enter your Zendesk Account, Agent Email, and API Token

Zendesk and WhatsApp integration

11. Click on Send Message to New Chat in TimelinesAI

Click on Send Message to New Chat in TimelinesAI

12. Click on Sign in

Synchronizing Zendesk with WhatsApp

13. A new window will open allowing you to enter your Token

How to integrate Zendesk and WhatsApp

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