TimelinesAI: Multi-number HubSpot and WhatsApp Sync and Automation

Start tracking WhatsApp business communication with automatic updates into HubSpot’s Contacts and Deals.
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How does HubSpot and WhatsApp integration works with TimelinesAI?

With our HubSpot and WhatsApp integration you can automatically sync entire communication from unlimited individual or business WhatsApp numbers to HubSpot Contacts and Deals and automate sending from HubSpot via native Workflows.


1. Register free Trial account

Our Trial is 100% free and functional for 10 days. We offer chat support and onboarding materials to get you started.


3. Choose synchronization settings

Every new message from connected number will be synced to corresponding Contact and Deal (optional) in HubSpot.


2. Connect your WhatsApp and HubSpot

Everything is ready out of the box, no need for WhatsApp business API or any additional software. Start syncing messages instantly.


4. Invite your team

Scale instantly by inviting your team members right on Trial. TimelinesAI supports unlimited WhatsApp numbers.

1000+ brands across 34 countries use TimelinesAI

maria m.
lo maximo lo máximo ☺porque se gurda la información, es lo maximo ☹todo me gusta, es lo maximo sin quejas feliz con este producto
Verified Reviewer
Good Software! Generally, my experience with Timelines is very good! ☺My favorite thing about the software is the messages apears instantly in the CRM when I chat with a client in whatsapp and this action helps me because I testify that I chatted with the client. ☹Sometimes the system crash while I work and this thing is very annoying
Ampsus A.
A great app! I have been using this app in my sales team, and I think It helps to improve our sales environment, giving us tools to follow all the chats and interactions with our customer. This App has been helping us to improve our customer service, in fact! ☺The app show the interactions with customers in real time!! ☹Sometimes, the app may disconnect from whatsapp, but is easy to log in again.
Heisvel R.
Recomendada ☺Practico, novedoso, buena herramienta de trabajo ☹No esta en español, no hay manual de uso
Estefania M.
Excelente Software, muy util para la gestion de clientes. ☺Su facil uso, ademas funciona muy bien las convesaciones se transfieren muy facil a Pipedrive para una fácil revisión y gestión. ☹Se pueden ver los chat de todos los conectados cuando se entra a la pagina principal y es un poco molesto.
Betsy F.
Very practical ☺I like that reminds me all the conversation with my clients ☹I think there are no cons, I'm very satisfied.
Balder G.
Amazing software ☺It really helps to keep track of bussiness and sale forces work ☹Nothing, I have not found any cons yet
Mariel M.
Migrante ayuda en la gestion ☺es facil de usar , queda todo registrado ☹todo bien , a veces se desconecta y no quedan registradas las conversaciones
orneglys r.
funcional ☺es un software practico y funcional, objetivo ☹invasión a la privacidad, porque todo el mundo lo lee
hubspot integration updated

Automatically sync communication into HubSpot from multiple WhatsApp numbers

Seamless one-click installation during 100% free trial

Onboard your entire team during trial with just few clicks

TimelinesAI is designed for teams that use multiple individual WhatsApp numbers
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Send automated messages on WhatsApp from the Hubspot workflow interface

Are you looking for a more efficient way to communicate with your audience? TimelinesAI has integration with Hubspot workflows, which allows for automated WhatsApp messaging straight from your Hubspot account.

Send automated personalized messages to your customers and leads from HubSpot

WhatsApp and Zapier integration allows you to use any field from HubSpot CRM to build super customized messages
WhatsApp and Zapier integration
WhatsApp and Zapier integration

Additional service: Multi-number Shared Inbox (includes HubSpot Integration)

Gain immediate control over your business communication with our unique Shared Inbox for multiple WhatsApp numbers

Send WhatsApp messages and continue conversations directly from your CRM / ATS with TimelinesAI WhatsApp chrome extension

Our WhatsApp direct message chrome extension will automatically detect phone numbers from your CRM or any other webpage and provides you easy access to WhatsApp conversations.
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Get WhatsApp business reporting

TimelinesAI provides businesses with key metrics to help evaluate the effectiveness of WhatsApp business communications.

Frequently asked questions

Learn more about automatic HubSpot and WhatsApp integration

Can WhatsApp be integrated with CRM?

Sure, TimelinesAI provides one-click WhatsApp integrations with the following CRMs:

How do I connect WhatsApp Business to CRM?

TimelinesAI enables you to integrate WhatsApp HubSpot, in one click:

  1. Install TimelinesAI – WhatsApp and HubSpot sync from the HubSpot marketplace.
  2. Connect your WhatsApp account to TimelinesAI by scanning the system-generated QR code with your WhatsApp mobile application.
  3. Press “Connect” on the HubSpot Integration page inside the App.

That’s it! From this moment, the WhatsApp messaging from the connected WhatsApp account will be automatically synchronized into corresponding HubSpot’s Contacts and Deals. Matching happens automatically based on the WhatsApp number of your contacts. For new contacts that aren’t yet created in your CRM, Contacts and Deals will be created automatically (optional).

Please visit complete HubSpot and WhatsApp installation guide for more information.

Does it work with regular WhatsApp numbers? WhatsApp business numbers?

TimelinesAI – HubSpot and WhatsApp integration works with any type of WhatsApp accounts. Simply connect your WhatsApp account by scanning the system-generated QR code, and your contacts and messaging from WhatsApp will be synchronized into HubSpot automatically.

How do I send WhatsApp messages from HubSpot?

You can use our free WhatsApp Chrome extension, which allows you to send and preview WhatsApp messages right from HubSpot

Can I connect multiple WhatsApp numbers to synchronize WhatsApp communication of my agents into HubSpot?

Yes. If you connect multiple WhatsApp accounts to TimelinesAI app, all WhatsApp messaging will be seamlessly synchronized into HubSpot.

To connect multiple WhatsApp accounts to TimelinesAI, invite your team members into the TimelinesAI app, and ask them to connect their WhatsApp numbers by scanning the system-generated QR code on the WhatsApp tab. If your TimelinesAI workspace is already connected to HubSpot, new messages from connected WhatsApp numbers will be synchronized into HubSpot.

How much does HubSpot and WhatsApp integration cost?

The pricing starts at $25/mo. Annual discounts apply. Learn more about the plans on the Pricing page.

How to use TimelinesAI WhatsApp and HubSpot with Zapier?

To connect Zapier with HubSpot follow the next steps:
  1. Register an account on the TimelinesAI app;
  2. Scan QR code to connect your WhatsApp number TimelinesAI app;
  3. Navigate to the Zapier Integration tab;
  4. Generate a new token by pressing the button;

This token should be used for authentication when setting up your Zapier integration. Please go to the TimelinesAI help center to learn more.

Does HubSpot and WhatsApp integration support attachment files (documents, voice messages, etc.)?

Yes. Attachments from your WhatsApp communication will be synchronized into HubSpot and displayed in the corresponding Contacts and Deals.

How does TimelinesAI match contacts from Whatsapp in HubSpot? Will there be a problem with how we are used to format contact numbers? (e.g. including +, country code, etc.)

TimelinesAI matches contact numbers in several steps. First, we try the exact match in a full international format with leading “+”. If there is no match, we start truncating characters from the left side of the number (as a character string) and fuzzy matching against the number saved in HubSpot. We stop, when there are 7 characters left (too few for an accurate match) and consider this as no-match. In this case, a new Contact will be created automatically (if chosen in settings).

In other words, there will generally be no problem with whatever way you’re using to save your contact numbers.

What are the benefits of WhatsApp CRM integration?

  • Automatically sync contacts from WhatsApp to the CRM
  • Automate routine tasks, such as sending automated messages or setting up workflows triggered by customer interactions
  • All WhatsApp conversations and customer data are stored within your CRM, providing a single source of truth for customer information.

Which CRM integrates with WhatsApp?

We have native HubSpot, Pipedrive, Zoho, and Monday.com integrations. Also, you can integrate with any CRMs with the help of our webhooks and Public API.