{
"event_type": "waba:chat:incoming",
"chat": {
"id": 90155,
"waba_account_id": 4821
},
"account": {
"id": 4821,
"meta_phone_id": "109876543210987",
"meta_waba_id": "102233445566778"
},
"responsible": {
"name": "Agent Brown",
"email": "agent-brown@example.com"
}
}waba_chats
New Incoming WABA Chat
Triggered when there is a new incoming WABA chat on a WABA account in the workspace.
WEBHOOK
waba:chat:incoming
{
"event_type": "waba:chat:incoming",
"chat": {
"id": 90155,
"waba_account_id": 4821
},
"account": {
"id": 4821,
"meta_phone_id": "109876543210987",
"meta_waba_id": "102233445566778"
},
"responsible": {
"name": "Agent Brown",
"email": "agent-brown@example.com"
}
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Body
application/json
Webhook event name
Available options:
waba:chat:incoming, waba:chat:outgoing, waba:chat:assigned, waba:chat:unassigned, waba:chat:closed, waba:chat:reopened Example:
"waba:chat:incoming"
Show child attributes
Show child attributes
Show child attributes
Show child attributes
Present (non-null) only for waba:chat:assigned; null/absent for the other WABA chat events.
Show child attributes
Show child attributes
Response
200
Receiver accepted the event