WhatsApp workflow actions and contact notes for GoHighLevel
Connect one GoHighLevel sub-account to a TimelinesAI workspace. Send text from GHL workflows and log new 1:1 WhatsApp messages as contact notes. The full shared inbox stays in TimelinesAI.
- Connect in minutes
- Use your existing numbers
- Workflow action + contact-note sync

Guarda WhatsApp sincronizzarsi con GoHighLevel, dal vivo.
Una guida passo passo dell'intero setup — dalla connessione del numero WhatsApp ai messaggi sincronizzati in un sotto-account GoHighLevel.
What works in GoHighLevel—and what stays in TimelinesAI
Log new 1:1 WhatsApp activity on the contact
Inbound and outbound messages are written as contact notes with direction, original time, message text, attachment count, and a TimelinesAI thread URL when available.
- Inbound and outbound contact notes
- Direction and original timestamp
- Attachment count—not copied files
- TimelinesAI thread URL when available

Match contacts or upsert by phone
The integration normalizes the WhatsApp phone to E.164 and looks for an exact match. On a match miss, it sends a phone upsert to GHL with source TimelinesAI WhatsApp; GHL may return an existing contact under its deduplication rules.
- Exact normalized phone matching
- Phone upsert after a match miss
- Source set to TimelinesAI WhatsApp
- No opportunity, pipeline, tag, or custom-field updates

Send text from the GHL Workflow Builder
Use Send WhatsApp via TimelinesAI to send resolved text to the contact phone. Choose a listed sender account, verify it is online in TimelinesAI, and add an optional label. GHL—not the connector—must resolve merge or custom values.
- Text messages from GHL workflows
- Listed sender account—verify it is online
- Optional TimelinesAI label
- No connector-side merge interpolation

Plans That Scale With Your GoHighLevel Team
Per utente. Trasparente.
10-day free trial on every plan. No credit card. Cancel anytime.
Integrazione CRM
Sincronizzazione base GoHighLevel + WhatsApp
- ✓Collega il tuo WhatsApp a GoHighLevel
- ✓Vista chat dentro GoHighLevel
- ✓Sincronizza contatti e cronologia messaggi
- ✓Messaggistica in entrata e in uscita
Integrazione CRM Plus
Collaborazione del team su WhatsApp
- ✓Tutto quello incluso in Integrazione CRM
- ✓Inbox condivisa del team per WhatsApp
- ✓Assegna e monitora le conversazioni nel tuo team
Integrazione CRM Pro
Automazione e workflow basati su IA
- ✓Tutto quello incluso in Integrazione CRM Plus
- ✓Workflow Builder nativo
- ✓Soluzione MCP per agenti basati su IA
10-day free trial · no credit card · Annual saves 20% across all tiers
Connect one GoHighLevel sub-account, then verify it
Use this summary for orientation. The full guide covers installation, inbound-note testing, workflow testing, and troubleshooting.
Install the Marketplace app
Install WhatsApp Integration by TimelinesAI in the target GoHighLevel sub-account.
Sign in to TimelinesAI
Connect a TimelinesAI workspace that already has at least one WhatsApp number connected.
Test an inbound message
Send one test message and confirm that it appears as a note on the matching contact.
Test one workflow action
Add Send WhatsApp via TimelinesAI to a test workflow, choose the sender, and verify the outbound note.
TimelinesAI vs other WhatsApp options for GoHighLevel
| TimelinesAI | Other tools | |
|---|---|---|
| Shared team inbox in TimelinesAI | Built for teams | Basic |
| Use your existing number | ✓ | ✓ |
| Multiple numbers per sub-account | ✓ | ~ |
| Connect AI agents (MCP) | Only TimelinesAI | ✗ |
| Predictable pricing | flat per seat | often per-message |
Two ways to run WhatsApp in GoHighLevel
Each fits a different team. Here’s the honest difference.
GoHighLevel’s native WhatsApp
One WhatsApp number per sub-account, with conversations sitting in a tab and messaging billed per message. Every extra desk or department means another sub-account.
TimelinesAI
Connect an existing WhatsApp number to TimelinesAI, link one GHL sub-account, log new 1:1 activity as contact notes, and send text from workflows. The shared inbox remains in TimelinesAI, not GHL Conversations.
Built for the way your team already sells on WhatsApp
Real estate & property
Give sales, lettings and maintenance each their own WhatsApp number — all in one shared inbox, so no lead slips between agents.
Medical (dental & clinics)
Front desk and practitioners answer bookings and reminders from one shared inbox, so no patient message goes unanswered.
Legal & law firms
Handle intake and case updates as a team from one inbox, with every client conversation kept on record.
Connect AI tools to the TimelinesAI WhatsApp workspace linked to GoHighLevel
Use TimelinesAI MCP to let an AI agent search conversations, draft replies, summarize chats, and trigger follow-ups across connected WhatsApp numbers. MCP runs through TimelinesAI; it does not turn GoHighLevel Conversations into the WhatsApp inbox.
Hi Maria! Here's the updated quote — let me know if the new pricing works and I'll get the contract over to you today.
Guide GoHighLevel
Pianifica, collega e scala con guide verificate
Usa ogni guida per una decisione: configurazione, costi, rollout per agenzie o automazione.
Come collegare WhatsApp a GoHighLevel
Installa l'app, verifica le note in entrata, testa un workflow e risolvi i problemi comuni.
Leggi la guidaPrezzi WhatsApp per GoHighLevel
Confronta i costi nativi per messaggio con i prezzi per utente di TimelinesAI e scenari reali.
Leggi la guidaWhatsApp per agenzie e sotto-account
Pianifica connessioni separate per cliente, test dei mittenti, permessi e controlli di rollout.
Leggi la guidaVuoi automatizzare WhatsApp da un workflow GHL?
Usa cinque ricette testate con trigger, protezioni e controlli degli errori.
By using this integration you agree to our End User License Agreement.
Read the EULA →Bring your team’s WhatsApp into GoHighLevel today
Free app on the GoHighLevel Marketplace