TimelinesAI
GoHighLevel × WhatsApp

WhatsApp workflow actions and contact notes for GoHighLevel

Connect one GoHighLevel sub-account to a TimelinesAI workspace. Send text from GHL workflows and log new 1:1 WhatsApp messages as contact notes. The full shared inbox stays in TimelinesAI.

  • Connect in minutes
  • Use your existing numbers
  • Workflow action + contact-note sync
Free app on the GoHighLevel Marketplace
GoHighLevel contact notes linked to the TimelinesAI WhatsApp inbox
Guida video

Guarda WhatsApp sincronizzarsi con GoHighLevel, dal vivo.

Una guida passo passo dell'intero setup — dalla connessione del numero WhatsApp ai messaggi sincronizzati in un sotto-account GoHighLevel.

03:08·YouTube

What works in GoHighLevel—and what stays in TimelinesAI


Log new 1:1 WhatsApp activity on the contact

Inbound and outbound messages are written as contact notes with direction, original time, message text, attachment count, and a TimelinesAI thread URL when available.

  • Inbound and outbound contact notes
  • Direction and original timestamp
  • Attachment count—not copied files
  • TimelinesAI thread URL when available
Log new 1:1 WhatsApp activity on the contact

Match contacts or upsert by phone

The integration normalizes the WhatsApp phone to E.164 and looks for an exact match. On a match miss, it sends a phone upsert to GHL with source TimelinesAI WhatsApp; GHL may return an existing contact under its deduplication rules.

  • Exact normalized phone matching
  • Phone upsert after a match miss
  • Source set to TimelinesAI WhatsApp
  • No opportunity, pipeline, tag, or custom-field updates
Match contacts or upsert by phone

Send text from the GHL Workflow Builder

Use Send WhatsApp via TimelinesAI to send resolved text to the contact phone. Choose a listed sender account, verify it is online in TimelinesAI, and add an optional label. GHL—not the connector—must resolve merge or custom values.

  • Text messages from GHL workflows
  • Listed sender account—verify it is online
  • Optional TimelinesAI label
  • No connector-side merge interpolation
Send text from the GHL Workflow Builder

Plans That Scale With Your GoHighLevel Team

Per utente. Trasparente.

10-day free trial on every plan. No credit card. Cancel anytime.

−20%

Integrazione CRM

Sincronizzazione base GoHighLevel + WhatsApp

$25/ utente / mese
  • Collega il tuo WhatsApp a GoHighLevel
  • Vista chat dentro GoHighLevel
  • Sincronizza contatti e cronologia messaggi
  • Messaggistica in entrata e in uscita
Inizia la prova gratuita
Più popolare

Integrazione CRM Plus

Collaborazione del team su WhatsApp

$40/ utente / mese
  • Tutto quello incluso in Integrazione CRM
  • Inbox condivisa del team per WhatsApp
  • Assegna e monitora le conversazioni nel tuo team
Inizia la prova gratuita

Integrazione CRM Pro

Automazione e workflow basati su IA

$60/ utente / mese
  • Tutto quello incluso in Integrazione CRM Plus
  • Workflow Builder nativo
  • Soluzione MCP per agenti basati su IA
Inizia la prova gratuita

10-day free trial · no credit card · Annual saves 20% across all tiers

Setup overview

Connect one GoHighLevel sub-account, then verify it

Use this summary for orientation. The full guide covers installation, inbound-note testing, workflow testing, and troubleshooting.

Read the setup guide
01

Install the Marketplace app

Install WhatsApp Integration by TimelinesAI in the target GoHighLevel sub-account.

Published by TimelinesAISub-account app
02

Sign in to TimelinesAI

Connect a TimelinesAI workspace that already has at least one WhatsApp number connected.

No API tokens to copyConnected number required
03

Test an inbound message

Send one test message and confirm that it appears as a note on the matching contact.

Contact notesE.164 matching
04

Test one workflow action

Add Send WhatsApp via TimelinesAI to a test workflow, choose the sender, and verify the outbound note.

Choose the senderMirrored as a note

TimelinesAI vs other WhatsApp options for GoHighLevel

TimelinesAIOther tools
Shared team inbox in TimelinesAIBuilt for teamsBasic
Use your existing number
Multiple numbers per sub-account~
Connect AI agents (MCP)Only TimelinesAI
Predictable pricingflat per seatoften per-message

Two ways to run WhatsApp in GoHighLevel

Each fits a different team. Here’s the honest difference.

OPTION 1

GoHighLevel’s native WhatsApp

One WhatsApp number per sub-account, with conversations sitting in a tab and messaging billed per message. Every extra desk or department means another sub-account.

Best for: a single number, light volume
Consigliato

TimelinesAI

Connect an existing WhatsApp number to TimelinesAI, link one GHL sub-account, log new 1:1 activity as contact notes, and send text from workflows. The shared inbox remains in TimelinesAI, not GHL Conversations.

Best for: teams running WhatsApp as a shared channel

Built for the way your team already sells on WhatsApp

Real estate & property

Give sales, lettings and maintenance each their own WhatsApp number — all in one shared inbox, so no lead slips between agents.

Medical (dental & clinics)

Front desk and practitioners answer bookings and reminders from one shared inbox, so no patient message goes unanswered.

Legal & law firms

Handle intake and case updates as a team from one inbox, with every client conversation kept on record.

MCP · AI-ready

Connect AI tools to the TimelinesAI WhatsApp workspace linked to GoHighLevel

Use TimelinesAI MCP to let an AI agent search conversations, draft replies, summarize chats, and trigger follow-ups across connected WhatsApp numbers. MCP runs through TimelinesAI; it does not turn GoHighLevel Conversations into the WhatsApp inbox.

Works in
ClaudeCursorCodexAny MCP client
whatsapp-mcp-by-timelinesai
TimelinesAI WhatsApp MCP
list my unread WhatsApp threads
Maria Lopez2d ago
"Can you send the updated quote?"
Tom Becker1d ago
"Works for me — what time?"
Priya Shah4h ago
"Still waiting on the contract"
draft a follow-up for Maria Lopez

Hi Maria! Here's the updated quote — let me know if the new pricing works and I'll get the contract over to you today.

Draft ready

Guide GoHighLevel

Pianifica, collega e scala con guide verificate

Usa ogni guida per una decisione: configurazione, costi, rollout per agenzie o automazione.

Setup

Come collegare WhatsApp a GoHighLevel

Installa l'app, verifica le note in entrata, testa un workflow e risolvi i problemi comuni.

Leggi la guida
Pricing

Prezzi WhatsApp per GoHighLevel

Confronta i costi nativi per messaggio con i prezzi per utente di TimelinesAI e scenari reali.

Leggi la guida
Agencies

WhatsApp per agenzie e sotto-account

Pianifica connessioni separate per cliente, test dei mittenti, permessi e controlli di rollout.

Leggi la guida

Vuoi automatizzare WhatsApp da un workflow GHL?

Usa cinque ricette testate con trigger, protezioni e controlli degli errori.

Apri la guida all'automazione
FAQ

GoHighLevel WhatsApp integration — FAQ

Book a Demo

By using this integration you agree to our End User License Agreement.

Read the EULA →

Bring your team’s WhatsApp into GoHighLevel today

Free app on the GoHighLevel Marketplace