TimelinesAI
GoHighLevel × WhatsApp

WhatsApp workflow actions and contact notes for GoHighLevel

Connect one GoHighLevel sub-account to a TimelinesAI workspace. Send text from GHL workflows and log new 1:1 WhatsApp messages as contact notes. The full shared inbox stays in TimelinesAI.

  • Connect in minutes
  • Use your existing numbers
  • Workflow action + contact-note sync
Free app on the GoHighLevel Marketplace
GoHighLevel contact notes linked to the TimelinesAI WhatsApp inbox
Guia em vídeo

Assista o WhatsApp sincronizar com o GoHighLevel, ao vivo.

Um passo a passo de toda a configuração — da conexão do seu número WhatsApp até as mensagens sincronizando em uma subconta do GoHighLevel.

03:08·YouTube

What works in GoHighLevel—and what stays in TimelinesAI


Log new 1:1 WhatsApp activity on the contact

Inbound and outbound messages are written as contact notes with direction, original time, message text, attachment count, and a TimelinesAI thread URL when available.

  • Inbound and outbound contact notes
  • Direction and original timestamp
  • Attachment count—not copied files
  • TimelinesAI thread URL when available
Log new 1:1 WhatsApp activity on the contact

Match contacts or upsert by phone

The integration normalizes the WhatsApp phone to E.164 and looks for an exact match. On a match miss, it sends a phone upsert to GHL with source TimelinesAI WhatsApp; GHL may return an existing contact under its deduplication rules.

  • Exact normalized phone matching
  • Phone upsert after a match miss
  • Source set to TimelinesAI WhatsApp
  • No opportunity, pipeline, tag, or custom-field updates
Match contacts or upsert by phone

Send text from the GHL Workflow Builder

Use Send WhatsApp via TimelinesAI to send resolved text to the contact phone. Choose a listed sender account, verify it is online in TimelinesAI, and add an optional label. GHL—not the connector—must resolve merge or custom values.

  • Text messages from GHL workflows
  • Listed sender account—verify it is online
  • Optional TimelinesAI label
  • No connector-side merge interpolation
Send text from the GHL Workflow Builder

Plans That Scale With Your GoHighLevel Team

Por usuário. Transparente.

10-day free trial on every plan. No credit card. Cancel anytime.

−20%

Integração com CRM

Sincronização essencial GoHighLevel + WhatsApp

$25/ usuário / mês
  • Conecte seu WhatsApp ao GoHighLevel
  • Visualização de chat dentro do GoHighLevel
  • Sincronize contatos e histórico de mensagens
  • Mensagens de entrada e saída
Iniciar teste gratuito
Mais Popular

Integração CRM Plus

Colaboração de equipe no WhatsApp

$40/ usuário / mês
  • Tudo da Integração CRM
  • Caixa de entrada compartilhada para WhatsApp
  • Atribua e acompanhe conversas na sua equipe
Iniciar teste gratuito

Integração CRM Pro

Automação e fluxos com IA

$60/ usuário / mês
  • Tudo da Integração CRM Plus
  • Construtor de Workflows nativo
  • Solução MCP para agentes com IA
Iniciar teste gratuito

10-day free trial · no credit card · Annual saves 20% across all tiers

Setup overview

Connect one GoHighLevel sub-account, then verify it

Use this summary for orientation. The full guide covers installation, inbound-note testing, workflow testing, and troubleshooting.

Read the setup guide
01

Install the Marketplace app

Install WhatsApp Integration by TimelinesAI in the target GoHighLevel sub-account.

Published by TimelinesAISub-account app
02

Sign in to TimelinesAI

Connect a TimelinesAI workspace that already has at least one WhatsApp number connected.

No API tokens to copyConnected number required
03

Test an inbound message

Send one test message and confirm that it appears as a note on the matching contact.

Contact notesE.164 matching
04

Test one workflow action

Add Send WhatsApp via TimelinesAI to a test workflow, choose the sender, and verify the outbound note.

Choose the senderMirrored as a note

TimelinesAI vs other WhatsApp options for GoHighLevel

TimelinesAIOther tools
Shared team inbox in TimelinesAIBuilt for teamsBasic
Use your existing number
Multiple numbers per sub-account~
Connect AI agents (MCP)Only TimelinesAI
Predictable pricingflat per seatoften per-message

Two ways to run WhatsApp in GoHighLevel

Each fits a different team. Here’s the honest difference.

OPTION 1

GoHighLevel’s native WhatsApp

One WhatsApp number per sub-account, with conversations sitting in a tab and messaging billed per message. Every extra desk or department means another sub-account.

Best for: a single number, light volume
Recomendado

TimelinesAI

Connect an existing WhatsApp number to TimelinesAI, link one GHL sub-account, log new 1:1 activity as contact notes, and send text from workflows. The shared inbox remains in TimelinesAI, not GHL Conversations.

Best for: teams running WhatsApp as a shared channel

Built for the way your team already sells on WhatsApp

Real estate & property

Give sales, lettings and maintenance each their own WhatsApp number — all in one shared inbox, so no lead slips between agents.

Medical (dental & clinics)

Front desk and practitioners answer bookings and reminders from one shared inbox, so no patient message goes unanswered.

Legal & law firms

Handle intake and case updates as a team from one inbox, with every client conversation kept on record.

MCP · AI-ready

Connect AI tools to the TimelinesAI WhatsApp workspace linked to GoHighLevel

Use TimelinesAI MCP to let an AI agent search conversations, draft replies, summarize chats, and trigger follow-ups across connected WhatsApp numbers. MCP runs through TimelinesAI; it does not turn GoHighLevel Conversations into the WhatsApp inbox.

Works in
ClaudeCursorCodexAny MCP client
whatsapp-mcp-by-timelinesai
TimelinesAI WhatsApp MCP
list my unread WhatsApp threads
Maria Lopez2d ago
"Can you send the updated quote?"
Tom Becker1d ago
"Works for me — what time?"
Priya Shah4h ago
"Still waiting on the contract"
draft a follow-up for Maria Lopez

Hi Maria! Here's the updated quote — let me know if the new pricing works and I'll get the contract over to you today.

Draft ready

Guias do GoHighLevel

Planeje, conecte e escale com guias verificados

Use cada guia para uma decisão: configuração, custos, implementação para agências ou automação.

Setup

Como conectar o WhatsApp ao GoHighLevel

Instale o aplicativo, verifique notas recebidas, teste um fluxo e corrija problemas comuns.

Ler guia
Pricing

Preços do WhatsApp para GoHighLevel

Compare as cobranças nativas por mensagem com o preço por usuário da TimelinesAI e cenários reais.

Ler guia
Agencies

WhatsApp para agências e subcontas

Planeje limites de conexão por cliente, testes de remetentes, permissões e controles de implementação.

Ler guia

Pronto para automatizar o WhatsApp em um fluxo do GHL?

Use cinco receitas testadas com gatilhos, proteções e verificações de falhas.

Abrir guia de automação
FAQ

GoHighLevel WhatsApp integration — FAQ

Book a Demo

By using this integration you agree to our End User License Agreement.

Read the EULA →

Bring your team’s WhatsApp into GoHighLevel today

Free app on the GoHighLevel Marketplace