Kylas WhatsApp integration — one shared inbox for your whole team
There are plenty of ways to send WhatsApp from Kylas — but they push you into another dashboard, or bill per message with a markup on top, one number at a time. TimelinesAI brings WhatsApp into Kylas as a true shared team inbox: connect the numbers you already use, sync every chat to the right record, and reply faster — together.
- Connect in minutes
- Use your existing numbers
- Works inside Kylas CRM
One shared inbox — no tab-switching
Stop bouncing between Kylas and a separate messaging dashboard. Your whole team answers WhatsApp from one shared inbox — anyone can pick up a thread, see what was said, and reply.
- Assign chats to teammates and leave internal notes no customer sees
- See the full conversation history, not a separate dashboard
- Labels and filters keep customer threads organized
- Respond faster — speed-to-lead without the latency of another tool
Every conversation synced to the right Kylas record
Each WhatsApp message is matched to the right Kylas lead, contact, or deal and synced in real time — so the chat history lives in your CRM, not trapped in another platform.
- Inbound messages create or update the matching Kylas record
- Full chat history attached to the record
- Two-way conversations, not one-way template sends
- Nothing to copy, paste, or re-enter between tools
Your numbers, no per-message markup
Connect the WhatsApp numbers your team already uses — add as many as you need. No single-number cap, no per-message billing with a markup on top.
- Add multiple WhatsApp numbers under one workspace
- Keep the numbers customers already recognize
- Route each number to the right person or team
- Predictable pricing — no per-message metering or markup
Plans That Scale With Your Kylas Team
No per-message markup.
Teste grátis de 10 dias em todos os planos. Sem cartão de crédito. Cancele quando quiser.
Starter
WhatsApp sincronizado com seu CRM e uma caixa de entrada compartilhada para toda a equipe
- ✓Conecte seu WhatsApp ao Kylas
- ✓Visualização de chat dentro do Kylas
- ✓Sincronize contatos e histórico de mensagens
- ✓Mensagens de entrada e saída
- ✓Caixa de entrada compartilhada para WhatsApp
- ✓Atribua e acompanhe conversas na sua equipe
- ✓Construtor de Workflows nativo
- ✓Solução MCP para agentes com IA
Pro
Limites maiores, estatísticas da equipe, exportação de contatos e números ocultos
- ✓Tudo do Starter, mais:
- ✓Estatísticas da equipe por atendente: mensagens e novas conversas, em qualquer período
- ✓Exportação de contatos
- ✓Ocultar os números de telefone dos clientes dos membros da equipe que não são administradores
- ✓Em breve: Gravação de chamadas do WhatsApp
Enterprise
Para equipes maiores: os maiores limites e um plano sob medida
- ✓Tudo do Pro, mais:
- ✓Os maiores limites mensais
- ✓Em breve: Crie suas próprias integrações no TimelinesAI (apps OIDC)
- ✓Em breve: Provisionamento de licenças e usuários por API
- ✓Em breve: API de grupos
- ✓Em breve: Funções personalizadas
- ✓Em breve: SSO / SAML
10-day free trial · no credit card · Annual saves 20% on Starter and Pro
Live in Kylas in minutes — four steps
Start your free trial
Create your TimelinesAI account. 10-day free trial, no credit card.
Connect your existing WhatsApp numbers
Link the WhatsApp numbers your team already uses — add as many as you need.
Connect Kylas
Connect your Kylas CRM account — no code, no developer.
Start working as one team
Messages sync to the matching Kylas record in real time and land in one shared inbox.
average setup
lines of code
new numbers (use your existing)
admin to connect
TimelinesAI vs other WhatsApp options for Kylas
| TimelinesAI | Other tools | |
|---|---|---|
| Shared inbox — without a separate dashboard | ✓ | ✗ |
| Use your existing WhatsApp numbers | ✓ | ✗ |
| Multiple numbers in one view | ✓ | ✗ |
| Two-way messaging from one place | ✓ | Tab into another tool |
| Full chat history on the Kylas record | Automatic | Partial |
| Pricing | Flat, no per-message | Per-message + markup |
| AI agents can read & send (MCP) | ✓ | ✗ |
Two ways to do WhatsApp with Kylas
Each fits a different team. Here’s the honest difference.
Bolt on a messaging app or the built-in add-on
Today WhatsApp in Kylas means a messaging app whose real inbox lives in another dashboard you tab into — or a built-in add-on billed per message with a markup on top. Either way it’s one-to-one, one number, and the team can’t share the thread.
TimelinesAI
Connect the WhatsApp numbers your team already uses and run two-way conversations from one shared inbox — synced to the matching Kylas record, no tab-switching, no per-message markup.
Built for the way your team already sells on WhatsApp
Real estate
Buyer and seller enquiries answered fast in one shared inbox, synced to Kylas.
Education & coaching
Admissions and counselling chats tracked against the right Kylas lead.
Healthcare & clinics
Appointment and follow-up messages handled by the whole front desk.
Financial services & insurance
Every client message captured and visible on the Kylas record.
Travel & hospitality
Booking enquiries answered fast across the team, synced to Kylas.
Automotive dealerships
Test-drive and enquiry chats in one inbox, tied to the Kylas lead.
The only Kylas WhatsApp integration your AI agents can talk to
Your AI can list chats, read conversation history, draft replies, label, assign, and triage — across every WhatsApp number connected to your Kylas workspace.
Oi, Maria! Segue o orçamento atualizado — me diga se os novos preços funcionam para você e envio o contrato ainda hoje.
By using this integration you agree to our End User License Agreement.
Read the EULA →