WhatsApp workflow actions and contact notes for GoHighLevel
Connect one GoHighLevel sub-account to a TimelinesAI workspace. Send text from GHL workflows and log new 1:1 WhatsApp messages as contact notes. The full shared inbox stays in TimelinesAI.
- Connect in minutes
- Use your existing numbers
- Workflow action + contact-note sync

Sehen Sie zu, wie WhatsApp mit GoHighLevel synchronisiert, live.
Eine Schritt-für-Schritt-Anleitung des gesamten Setups — von der WhatsApp-Verbindung bis zu Nachrichten, die in einem GoHighLevel-Unterkonto synchronisiert werden.
What works in GoHighLevel—and what stays in TimelinesAI
Log new 1:1 WhatsApp activity on the contact
Inbound and outbound messages are written as contact notes with direction, original time, message text, attachment count, and a TimelinesAI thread URL when available.
- Inbound and outbound contact notes
- Direction and original timestamp
- Attachment count—not copied files
- TimelinesAI thread URL when available

Match contacts or upsert by phone
The integration normalizes the WhatsApp phone to E.164 and looks for an exact match. On a match miss, it sends a phone upsert to GHL with source TimelinesAI WhatsApp; GHL may return an existing contact under its deduplication rules.
- Exact normalized phone matching
- Phone upsert after a match miss
- Source set to TimelinesAI WhatsApp
- No opportunity, pipeline, tag, or custom-field updates

Send text from the GHL Workflow Builder
Use Send WhatsApp via TimelinesAI to send resolved text to the contact phone. Choose a listed sender account, verify it is online in TimelinesAI, and add an optional label. GHL—not the connector—must resolve merge or custom values.
- Text messages from GHL workflows
- Listed sender account—verify it is online
- Optional TimelinesAI label
- No connector-side merge interpolation

Plans That Scale With Your GoHighLevel Team
Pro Platz. Transparent.
10-day free trial on every plan. No credit card. Cancel anytime.
CRM-Integration
Kern-Synchronisierung GoHighLevel + WhatsApp
- ✓Verbinden Sie WhatsApp mit GoHighLevel
- ✓Chat-Ansicht in GoHighLevel
- ✓Kontakte und Nachrichtenverlauf synchronisieren
- ✓Ein- und ausgehende Nachrichten
CRM-Integration Plus
Team-Zusammenarbeit auf WhatsApp
- ✓Alles aus CRM-Integration
- ✓Geteilter Team-Posteingang für WhatsApp
- ✓Konversationen im Team zuweisen und verfolgen
CRM-Integration Pro
Automatisierung und KI-gestützte Workflows
- ✓Alles aus CRM-Integration Plus
- ✓Nativer Workflow-Builder
- ✓MCP-Lösung für KI-gestützte Agenten
10-day free trial · no credit card · Annual saves 20% across all tiers
Connect one GoHighLevel sub-account, then verify it
Use this summary for orientation. The full guide covers installation, inbound-note testing, workflow testing, and troubleshooting.
Install the Marketplace app
Install WhatsApp Integration by TimelinesAI in the target GoHighLevel sub-account.
Sign in to TimelinesAI
Connect a TimelinesAI workspace that already has at least one WhatsApp number connected.
Test an inbound message
Send one test message and confirm that it appears as a note on the matching contact.
Test one workflow action
Add Send WhatsApp via TimelinesAI to a test workflow, choose the sender, and verify the outbound note.
TimelinesAI vs other WhatsApp options for GoHighLevel
| TimelinesAI | Other tools | |
|---|---|---|
| Shared team inbox in TimelinesAI | Built for teams | Basic |
| Use your existing number | ✓ | ✓ |
| Multiple numbers per sub-account | ✓ | ~ |
| Connect AI agents (MCP) | Only TimelinesAI | ✗ |
| Predictable pricing | flat per seat | often per-message |
Two ways to run WhatsApp in GoHighLevel
Each fits a different team. Here’s the honest difference.
GoHighLevel’s native WhatsApp
One WhatsApp number per sub-account, with conversations sitting in a tab and messaging billed per message. Every extra desk or department means another sub-account.
TimelinesAI
Connect an existing WhatsApp number to TimelinesAI, link one GHL sub-account, log new 1:1 activity as contact notes, and send text from workflows. The shared inbox remains in TimelinesAI, not GHL Conversations.
Built for the way your team already sells on WhatsApp
Real estate & property
Give sales, lettings and maintenance each their own WhatsApp number — all in one shared inbox, so no lead slips between agents.
Medical (dental & clinics)
Front desk and practitioners answer bookings and reminders from one shared inbox, so no patient message goes unanswered.
Legal & law firms
Handle intake and case updates as a team from one inbox, with every client conversation kept on record.
Connect AI tools to the TimelinesAI WhatsApp workspace linked to GoHighLevel
Use TimelinesAI MCP to let an AI agent search conversations, draft replies, summarize chats, and trigger follow-ups across connected WhatsApp numbers. MCP runs through TimelinesAI; it does not turn GoHighLevel Conversations into the WhatsApp inbox.
Hi Maria! Here's the updated quote — let me know if the new pricing works and I'll get the contract over to you today.
GoHighLevel-Leitfäden
Planen, verbinden und skalieren mit geprüften Leitfäden
Nutzen Sie jeden Leitfaden für eine Entscheidung: Einrichtung, Kosten, Agentur-Rollout oder Automatisierung.
WhatsApp mit GoHighLevel verbinden
Installieren Sie die App, prüfen Sie eingehende Notizen, testen Sie einen Workflow und beheben Sie typische Probleme.
Leitfaden lesenGoHighLevel WhatsApp-Preise
Vergleichen Sie native Nachrichtengebühren mit TimelinesAI-Sitzpreisen und realen Kostenszenarien.
Leitfaden lesenWhatsApp für Agenturen und Unterkonten
Planen Sie getrennte Kundenverbindungen, Absendertests, Berechtigungen und Rollout-Kontrollen.
Leitfaden lesenBereit, WhatsApp aus einem GHL-Workflow zu automatisieren?
Nutzen Sie fünf getestete Workflow-Rezepte mit Auslösern, Schutzregeln und Fehlerprüfungen.
By using this integration you agree to our End User License Agreement.
Read the EULA →Bring your team’s WhatsApp into GoHighLevel today
Free app on the GoHighLevel Marketplace