HubSpot × WhatsApp integration

Sync WhatsApp with HubSpot. In 2 minutes.

Connect your existing WhatsApp number to HubSpot with a QR scan. Messages, calls, and contacts sync automatically — and a native HubSpot Workflow action sends WhatsApp from any automation.

  • Native HubSpot Workflow action— send WhatsApp from any automation. Deal stages, form submits, ticket updates. No Zapier.
  • WhatsApp calls auto-loggedas HubSpot Call Engagements — direction, duration, timestamp captured automatically.
  • Only WhatsApp app with Breeze AI— Breeze Agents can research, qualify, and message leads through your connected number.
  • Unlimited WhatsApp numbers— personal and business, one workspace. Competitors lock you to one.

No credit card required

Verified on HubSpot

Rising Partner

HubSpot Certified App

Breeze AI ToolONLY

The only Breeze-compatible WhatsApp app on the Marketplace.

Installs
3,000+HubSpot Installs

Active across teams worldwide

Book Your Live Demo

Join our live demo and discover how TimelinesAI helps you:

  • Connect WhatsApp to your HubSpot in just minutes
  • Automate your messages and sync chats effortlessly
  • Manage all WhatsApp conversations directly from your existing tools
  • Enhance team productivity with real-time message updates and collaboration tools

The session is led by a TimelinesAI product expert who will explain everything and answer your questions live.

Product tour · 2 min

Watch WhatsApp sync to HubSpot, live.

A two-minute walkthrough of the entire setup — from QR scan to live deal-pipeline automation. No slides. Just the product.

02:111080pClosed captions
Video embed placeholder
↳ See: QR onboarding, contact sync, deal automation, AI suggestionsWatch full walkthrough →
Built for HubSpot teams

Everything WhatsApp is missing, inside HubSpot.

The conversations that close deals happen on WhatsApp. We bring them into HubSpot — synced, searchable, automated, and assignable across your team.

10-day free trial · no credit card · setup in 2 min

01 · Native live-chat widget

WhatsApp lives inside the HubSpot contact record.

No tab-switching, no copy-paste. Every WhatsApp message appears on the contact and deal it belongs to — and your reps can reply right from the sidebar.

  • Two-way message sync to contacts and deals
  • Reply to WhatsApp from the HubSpot sidebar
  • Auto-enrich contacts from incoming chats
  • Conversation history searchable inside HubSpot
02 · Shared team inbox

A shared inbox for your team — with real-time visibility.

Assign chats, leave internal notes, and see who's replying — across every WhatsApp number your team uses. No more "did you see Sofía's message?"

  • Assign conversations to teammates
  • Internal notes invisible to the customer
  • Real-time presence — see who's typing
  • Tags, statuses, and saved replies
03 · Native HubSpot Workflow action

Send WhatsApp from any HubSpot Workflow.

"Send WhatsApp Message" is a native custom action inside HubSpot Workflows (Professional/Enterprise). Trigger from deal-stage changes, form submissions, or any HubSpot automation event — no Zapier, no middleware. And as the only WhatsApp app with Breeze Tool support, Breeze Agents can send messages on their own.

  • Native custom action — not a third-party connector
  • Trigger from any HubSpot event (deal, form, ticket, list)
  • Breeze Agents can send WhatsApp autonomously
  • AI summaries, drafts & lead scoring included
WORKFLOW
1
HubSpot Workflow trigger
Deal stage → "Proposal sent"
EVENT
2
Custom action
Send WhatsApp Message · template "SLA follow-up"
NATIVE
3
TimelinesAI
Delivered to Sofía · +1 (415) •••
2s
4
Breeze Agent
Reply received → advance deal stage automatically
AUTO
04 · Call activity logging

WhatsApp calls land in HubSpot as Call Engagements.

Voice and video calls sync to the right contact and deal automatically — direction, duration, and timestamp captured. No manual logging. Reporting, SLAs, and pipeline activity stay accurate without your reps lifting a finger.

  • Voice & video calls logged as HubSpot Call Engagements
  • Direction (inbound/outbound) and duration captured
  • Linked to the matching contact & open deal
  • Visible in HubSpot reporting and rep dashboards

Ready to bring WhatsApp into HubSpot?

10-day free trial · no credit card required · setup in 2 min

No-code workflow builder

Triggers, actions, & HubSpot — no Zapier needed.

Connect HubSpot triggers to WhatsApp actions in a visual canvas. Runs natively inside TimelinesAI with generous transaction limits — included in your plan.

Compare

Zapier $20–50/mo → included

Runs natively. No external automation subscription, no per-task fees, no waiting for Zaps to fire.

Triggers

Fires when something happens in HubSpot

C
Watch Contacts
Fires when a contact is created or updated
Co
Watch Companies
Fires when a company is created or updated
$
Watch Deals
Fires when a deal is created, updated, or changes stage
Tk
Watch Tickets
Fires when a ticket is created or updated
Ts
Watch Tasks
Fires when a task is created or updated

Actions

What the workflow does to your HubSpot data

+
Create Record
Create contacts, companies, deals, tickets, tasks, or notes
Update Record
Update any field on any record
Search Record
Find records by email, phone, deal name, etc.
#
Get Record by ID
Retrieve specific records for follow-on logic
Send WhatsApp
Send a message through your connected number
Example workflow
Inbound WhatsAppSearch ContactUpdate "Responded = YES"Track engagement on outreach
Full feature breakdown

Every WhatsApp workflow, in one platform.

Teams using our full suite of features save hours of manual data entry and never miss a follow-up. Here is what's included:

012-5ssync

Real-time message sync

Messages synced to HubSpot in 2–5 seconds. Text, images, documents, voice notes, video — plus reactions, edits, and deletions.

02

Native HubSpot Workflow action

"Send WhatsApp Message" appears as a custom action in Workflow builder. Trigger from deals, forms, tickets, lists — anything.

03

WhatsApp call logging

Voice and video calls auto-logged as HubSpot Call Engagements with direction, duration, and timestamp.

04

Shared inbox

Unified inbox for your entire team. Assign, tag, save replies. Internal notes the customer never sees.

05Onlyapp

Breeze AI Tool

The only WhatsApp app on the Marketplace that works with HubSpot Breeze Agents for autonomous outreach.

06

Unlimited numbers

Connect personal and business WhatsApp numbers — as many as your team needs. No per-number fees.

07

AI message drafts

GPT-powered reply suggestions grounded in conversation context and CRM data. One-click send.

08

Mass messaging

Send personalized bulk WhatsApp messages via CSV upload or HubSpot list membership. Merge tags included.

09

No-code workflow builder

Visual canvas connecting HubSpot triggers to WhatsApp actions. Included in plan — replaces Zapier.

Marketplace exclusive
HubSpot Breeze AI

The only WhatsApp app on HubSpot with Breeze AI.

Breeze Agents inside HubSpot can research, qualify, and message leads through your connected WhatsApp number — automatically. No other app on the Marketplace offers this.

  • Research a contact's company & signals, then send a personalized opener.
  • Qualify inbound replies and route high-intent threads to senior reps.
  • Re-engage stalled deals on WhatsApp on a schedule — with deal context in the message.
01
HubSpot Breeze Agent
Watches Deals · stage = "Proposal sent"
02
Agent decides to follow up
Drafts WhatsApp message with deal context
03
TimelinesAI delivers via WhatsApp
Sent from your connected number · logged to Deal
04
Reply received → deal advances
Stage → "Negotiation" · owner notified
For every team in HubSpot

One integration. Built for three teams.

Sales runs faster. Support resolves more. Marketing reaches further — on a channel where customers actually reply.

Sales

Sales · SDR & AE

Close more deals where customers actually reply.

Reach prospects on the channel they read first. Every WhatsApp thread synced to the right deal, every reply suggestion grounded in context.

  • Auto-create deals from inbound chats
  • AI-drafted follow-ups for high-intent leads
  • Send WhatsApp from any deal page
Support

Support · Ops

Resolve faster with a shared inbox built for chat.

Assign, snooze, escalate. Internal notes the customer never sees. SLAs that respect business hours and timezones.

  • Round-robin assignment with overflow
  • Templates and saved replies
  • Tickets auto-created in HubSpot Service Hub
Marketing

Marketing · Lifecycle

Run campaigns on the inbox everyone opens.

Personalize at scale with merge tags. Trigger sequences from HubSpot list membership. Respect opt-outs automatically.

  • Mass messaging via CSV upload
  • Merge tags from HubSpot properties
  • Opt-out management built-in
How it works

From install to first synced deal in two minutes.

No WhatsApp Business API approval. No developer required. No new phone number.

Start Free Trial →
01

Sign up

Create your TimelinesAI account. 10-day free trial, no credit card.

@Email or SSO
10dFree trial begins
02

Connect WhatsApp

Scan the QR with WhatsApp. Personal & business numbers — no API approval.

WWhatsApp → Linked Devices
QRScan · ~20 sec
03

Connect HubSpot

One-click OAuth. No API keys, no developer needed.

HHubSpot OAuth · ~30 sec
Portal authorized
04

Start syncing

Messages flow to HubSpot in real-time. Your team is live.

WInbound WhatsApp
Synced in 2–5 sec
~ 2 min

Average install-to-first-sync

0

Lines of code required

No

WhatsApp Business API approval

1

HubSpot admin needed

Choose the right WhatsApp × HubSpot tool

What you actually get, side-by-side.

There are several ways to connect WhatsApp to HubSpot. Here's what each approach includes — so you can pick what fits your team.

TimelinesAIOther WhatsApp × CRM tools
QR-based setup (no API approval)
Native HubSpot Workflow action
Breeze AI Tool support
WhatsApp call logging
Unlimited WhatsApp numbers~
Shared team inbox~
AI reply drafts
No-code workflow builder
Mass messaging (CSV + lists)~
Personal + business numbers
No per-message fees
3,000+ HubSpot installs
Customer stories

Teams that switched to TimelinesAI

4.8 / 5G2 Rating
112+HubSpot Marketplace Reviews
3,000+Active HubSpot Installs

TimelinesAI completely changed how our sales team works. WhatsApp messages sync to HubSpot instantly, and the workflow action saves us hours every week.

Sarah M.

Sales Operations, SaaS Company

G2

We tried three other integrations before TimelinesAI. None of them could handle multiple WhatsApp numbers or log calls automatically. Game changer.

Marco R.

Head of Support, E-commerce

HubSpot Marketplace

The Breeze AI integration is incredible. Our agents can now research and message leads on WhatsApp without any manual work. ROI was immediate.

James K.

Growth Lead, B2B Agency

Capterra

Simple pricing. No hidden fees.

Start with a 10-day free trial. No credit card required.

MonthlyAnnual

Starter

For small teams getting started with WhatsApp + HubSpot.

$19/user/mo
  • 1 WhatsApp number
  • HubSpot contact sync
  • Shared inbox
  • Message templates
Start Free Trial
Most Popular

Professional

For growing teams that need automation and AI.

$39/user/mo
  • Unlimited WhatsApp numbers
  • Native HubSpot Workflow actionNEW
  • Breeze AI ToolNEW
  • WhatsApp call loggingNEW
  • AI reply drafts
  • No-code workflow builder
  • Mass messaging
Start Free Trial

Enterprise

For large teams with custom requirements.

Custom
  • Everything in Professional
  • Dedicated account manager
  • Custom onboarding
  • SLA guarantee
  • Priority support
Book a Demo

Frequently asked questions

Ready to connect WhatsApp to HubSpot?

10-day free trial · no credit card required · setup in 2 min