Keap WhatsApp integration — one shared inbox for your whole team
Your customers are on WhatsApp — but your team's chats are scattered across personal phones, and Keap only does email and SMS. TimelinesAI brings WhatsApp into Keap: connect the numbers you already use, sync every conversation to the right contact, and work from one shared inbox.
- Connect in minutes
- Use your existing numbers
- Works inside Keap
Plans That Scale With Your Keap Team
Per seat. Transparent.
10 Tage kostenlos testen – in jedem Tarif. Keine Kreditkarte. Jederzeit kündbar.
Starter
WhatsApp mit Ihrem CRM synchronisiert, mit geteiltem Posteingang für das ganze Team
- ✓Verbinden Sie WhatsApp mit Keap
- ✓Chat-Ansicht in Keap
- ✓Kontakte und Nachrichtenverlauf synchronisieren
- ✓Ein- und ausgehende Nachrichten
- ✓Geteilter Team-Posteingang für WhatsApp
- ✓Konversationen im Team zuweisen und verfolgen
- ✓Nativer Workflow-Builder
- ✓MCP-Lösung für KI-gestützte Agenten
Pro
Höhere Limits, Teamstatistiken, Kontaktexport und ausgeblendete Telefonnummern
- ✓Alles aus Starter, plus:
- ✓Teamstatistiken pro Mitarbeiter: Nachrichten und neue Chats, für jeden Zeitraum
- ✓Kontaktexport
- ✓Telefonnummern der Kunden vor Teammitgliedern ohne Adminrechte ausblenden
- ✓Demnächst: Aufzeichnung von WhatsApp-Anrufen
Enterprise
Für größere Teams: die höchsten Limits und ein individuell zugeschnittener Plan
- ✓Alles aus Pro, plus:
- ✓Die höchsten monatlichen Limits
- ✓Demnächst: Eigene Integrationen auf TimelinesAI bauen (OIDC-Apps)
- ✓Demnächst: Plätze und Benutzer per API bereitstellen
- ✓Demnächst: Gruppen-API
- ✓Demnächst: Eigene Rollen
- ✓Demnächst: SSO / SAML
10-day free trial · no credit card · Annual saves 20% on Starter and Pro
Live in Keap in minutes — four steps
Start your free trial
Create your TimelinesAI account. 10-day free trial, no credit card.
Connect your existing WhatsApp numbers
Link the WhatsApp numbers your team already uses — add as many as you need.
Connect Keap
Connect your Keap account — no code, no developer.
Start working as one team
Messages sync to the matching Keap contact in real time and land in one shared inbox.
average setup
lines of code
new numbers (use your existing)
admin to connect
Everything your team needs to run WhatsApp inside Keap (formerly Infusionsoft)
One shared inbox — off personal phones
WhatsApp stops living on reps’ personal phones. Your team answers from a single shared inbox, so nothing’s invisible and nothing’s lost when someone leaves.
- Assign chats to teammates and leave internal notes no customer sees
- See the full conversation history, not a screenshot
- Labels and filters keep customer threads organized
- Conversations stay company-owned, not on a personal device
Every conversation synced to the right Keap contact
Each WhatsApp message is matched to the right Keap contact and synced in real time — so your CRM reflects all your customer communication, not just email and SMS.
- Inbound messages create or update the matching Keap contact
- Full chat history attached to the contact record
- Works alongside Keap’s email and text marketing
- Nothing to copy, paste, or remember to log
Reach customers where email and SMS fall short
Keap’s texting is US-only and email gets missed. WhatsApp reaches the customers who actually reply — on the numbers your team already uses.
- Connect multiple WhatsApp numbers under one workspace
- Reach international customers SMS can’t touch
- Keep the numbers customers already recognize
- Route each number to the right person or team
TimelinesAI vs other WhatsApp options for Keap
| TimelinesAI | Other tools | |
|---|---|---|
| Shared team inbox | Yes | No — one-way triggers |
| Use your existing WhatsApp numbers | ✓ | No — new number required |
| Multiple WhatsApp numbers | ✓ | ✗ |
| Two-way conversations | ✓ | No — sends only |
| Full history on the Keap contact | Automatic | ✗ |
| Assign chats + internal notes | ✓ | ✗ |
| Setup | Minutes, no code | Multi-step connector config |
| AI agents can read & send (MCP) | Yes | ✗ |
Two ways to do WhatsApp with Keap
Each fits a different team. Here’s the honest difference.
Fire one-way sends from a connector
Today, the only way to touch WhatsApp from Keap is a connector that fires a templated message from an automation. It’s one-way: no inbox, a new number to provision, and a per-message bill. When the customer replies, it lands on someone’s personal phone — invisible to the team.
TimelinesAI
Connect the WhatsApp numbers your team already uses and run real two-way conversations from one shared inbox. Every chat syncs to the matching Keap contact, visible to your whole team.
Built for the way your team already sells on WhatsApp
Coaching & consulting
Keep client conversations on the record and shared across the team, not on one coach’s phone.
Agencies
Approvals, feedback, and client check-ins in one shared thread, logged to Keap.
Professional services
Every client message captured and visible — useful where conversations need a record.
Real estate
Buyer and seller chats tracked against the right contact, never lost on a personal phone.
Fitness & wellness
Member questions, bookings, and reminders handled by the whole front desk, not one device.
Education & course creators
Reach students and prospects on WhatsApp, with every thread tied to their Keap record.
The only Keap WhatsApp integration your AI agents can talk to
Your AI can list chats, read conversation history, draft replies, label, assign, and triage — across every WhatsApp number connected to your Keap workspace.
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By using this integration you agree to our End User License Agreement.
Read the EULA →Bring your team’s WhatsApp into Keap today
No credit card required.