If you’re looking for WhatsApp marketing software that will improve your team productivity on WhatsApp, you’ve come to the right place. We’ve researched the best tools from WhatsApp business that:
- allow you to open the same WhatsApp account on multiple devices
- integrate WhatsApp with CRM systems like Pipedrive
- add WhatsApp chat to your website
- enable desktop notifications
…and much more. We hope these tools will be useful for you and your business!
Boost Productivity with These Essential WhatsApp Business Management Tools
WhatsApp Business offers powerful tools to:
- Help businesses streamline communication
- Enhance productivity
- Manage multiple accounts efficiently
By incorporating these WhatsApp business management tools, you can automate processes, engage customers, and ensure seamless operations.
TimelinesAI – Shared Inbox for Whatsapp
TimelinesAI enables you to bring your Whatsapp communication to the tools you use. You can integrate your Whatsapp chats to PipeDrive, Salesforce, and even Monday.com.
At its core, TimelinesAI is a Shared Inbox that enables you to connect and manage multiple devices in one place. If it’s important for you to be able to manage group chats, TimelinesAI supports groups too.
Once you connect your number, you can invite your team to collaborate on WhatsApp chats. Your managers will be able to open your WhatsApp Web on multiple devices, reply to incoming chats simultaneously, exchange comments, and set follow-up reminders.
Since TimelinesAI is focused on managing long-term relations with your clients, it enables you to reply to your contacts in bulk. The only requirement – the recipients must have contacted your business previously, to comply with Whatsapp Terms of Service.
Here’s a video that explains how TimelinesAI works:
JoinChat – WordPress plugin for Whatsapp
If you’re looking to integrate a WhatsApp chat widget into your WordPress website, a WordPress development agency can help you set it up with tools like Join.chat. It can help you configure your support team and define their customer service hours, create a ChatBot that interacts with users before accessing WhatsApp and even automatically insert links to landing pages into the chat.
Since the Join.chat widget can randomly distribute new WhatsApp chats to an unlimited number of phones, it can be a good addition if you manage multiple accounts in TimelinesAI.
Whatsapp Reminders from Any.do
Any.do is a famous to-do list mobile application that helps to organize your life. They have recently introduced a bot that enables you to create personal tasks and reminders for Whatsapp. All you have to do is to message Any.do on your mobile WhatsApp application to set a task or a reminder to yourself. A bot then will message you back at a selected time.
Outside Voice – Surveys on Whatsapp
Outside Voice is the only tool that enables your respondents to complete surveys without leaving their Whatsapp application. They claim to provide response rates of up to >95%.
The service helps combine multi-choice answers with video and audio to get deeper insights by letting people express themselves more fully. To achieve it, Outside Voice hooks up to your customer database and triggers interviews with your customers based on their position in the customer journey. The features include automatic transcriptions, data export, and real-time answers.
Landbot – Intuitive chatbot builder
Landbot allows you to build high-quality chatbots in minutes, without coding. The format can adjust to a landing page, site embed, pop-up, and website widget. It can help you to engage with users on WhatsApp. The app offers automations that collect data with variables, personalize with conditional logic, and make calculations with formulas.
Boxy – GDPR-Compliant WhatsApp Business Device
Boxy is kinda unique in our roundup because it is the only physical device in this list.
Created by a German consultant who specializes in WhatsApp, it is a portable small box that creates a virtual WhatsApp environment. It only runs WhatsApp which makes it GDPR compliant. It may actually be useful to businesses who want to connect with their customers on WhatsApp but are concerned about GDPR regulation while using WhatsApp.
The box enables you to connect the webcam, monitor (via HDMI), and mouse and keyboard. This makes it a fully autonomous WhatsApp console.
WA Toolkit – Notifications from Whatsapp on your Desktop
WA Toolkit is a Chrome extension that actually adds notifications from your WhtsApp Web to your desktop. It means that you can close WhatsApp in your browser, but still never miss a message.
The extension makes the number of unread messages always visible. You can hover the mouse over the icon and you will see a summary of your unread conversations in a tooltip. In addition, the icon will become orange if there’s some kind of connectivity issue with your phone. You can still hide the button if you want, just right-click on it and select “Hide button”.
Spetz – Start Whatsapp Web Chats in One Click
Spetz enables you to start conversations on Whatsapp right from your Whatsapp browser.
Here’s how it works:
- Select a phone number
- Right-click ‘Send WhatsApp Message’ / ctrl+shift+9
- A conversation with the number you selected will be opened in a new window of WhatsApp Web
By the way, TimelinesAI enables you to start new conversations right from the web interface of the application. It may be helpful if you’re looking for a tool to enable multiple managers to collaborate on WhatsApp as a team.
Supercharge Your Workflow Now
To maximize efficiency and streamline communication, integrating the right WhatsApp Business tools is key.
From automating tasks to managing multiple devices, these tools are designed to enhance productivity for your team.
Start implementing them today and experience a more organized, seamless workflow!
