WhatsApp workflow actions and contact notes for GoHighLevel
Connect one GoHighLevel sub-account to a TimelinesAI workspace. Send text from GHL workflows and log new 1:1 WhatsApp messages as contact notes. The full shared inbox stays in TimelinesAI.
- Connect in minutes
- Use your existing numbers
- Workflow action + contact-note sync

Mira cómo WhatsApp se sincroniza con GoHighLevel, en vivo.
Un recorrido paso a paso de toda la configuración: desde conectar tu número de WhatsApp hasta ver los mensajes sincronizarse en una subcuenta de GoHighLevel.
What works in GoHighLevel—and what stays in TimelinesAI
Log new 1:1 WhatsApp activity on the contact
Inbound and outbound messages are written as contact notes with direction, original time, message text, attachment count, and a TimelinesAI thread URL when available.
- Inbound and outbound contact notes
- Direction and original timestamp
- Attachment count—not copied files
- TimelinesAI thread URL when available

Match contacts or upsert by phone
The integration normalizes the WhatsApp phone to E.164 and looks for an exact match. On a match miss, it sends a phone upsert to GHL with source TimelinesAI WhatsApp; GHL may return an existing contact under its deduplication rules.
- Exact normalized phone matching
- Phone upsert after a match miss
- Source set to TimelinesAI WhatsApp
- No opportunity, pipeline, tag, or custom-field updates

Send text from the GHL Workflow Builder
Use Send WhatsApp via TimelinesAI to send resolved text to the contact phone. Choose a listed sender account, verify it is online in TimelinesAI, and add an optional label. GHL—not the connector—must resolve merge or custom values.
- Text messages from GHL workflows
- Listed sender account—verify it is online
- Optional TimelinesAI label
- No connector-side merge interpolation

Plans That Scale With Your GoHighLevel Team
Por usuario. Transparente.
10-day free trial on every plan. No credit card. Cancel anytime.
Integración CRM
Sincronización básica GoHighLevel + WhatsApp
- ✓Conecta tu WhatsApp a GoHighLevel
- ✓Vista de chat dentro de GoHighLevel
- ✓Sincroniza contactos e historial de mensajes
- ✓Mensajería entrante y saliente
Integración CRM Plus
Colaboración de equipo en WhatsApp
- ✓Todo lo de Integración CRM
- ✓Bandeja de entrada compartida para WhatsApp
- ✓Asigna y rastrea conversaciones en tu equipo
Integración CRM Pro
Automatización y flujos impulsados por IA
- ✓Todo lo de Integración CRM Plus
- ✓Constructor de workflows nativo
- ✓Solución MCP para agentes con IA
10-day free trial · no credit card · Annual saves 20% across all tiers
Connect one GoHighLevel sub-account, then verify it
Use this summary for orientation. The full guide covers installation, inbound-note testing, workflow testing, and troubleshooting.
Install the Marketplace app
Install WhatsApp Integration by TimelinesAI in the target GoHighLevel sub-account.
Sign in to TimelinesAI
Connect a TimelinesAI workspace that already has at least one WhatsApp number connected.
Test an inbound message
Send one test message and confirm that it appears as a note on the matching contact.
Test one workflow action
Add Send WhatsApp via TimelinesAI to a test workflow, choose the sender, and verify the outbound note.
TimelinesAI vs other WhatsApp options for GoHighLevel
| TimelinesAI | Other tools | |
|---|---|---|
| Shared team inbox in TimelinesAI | Built for teams | Basic |
| Use your existing number | ✓ | ✓ |
| Multiple numbers per sub-account | ✓ | ~ |
| Connect AI agents (MCP) | Only TimelinesAI | ✗ |
| Predictable pricing | flat per seat | often per-message |
Two ways to run WhatsApp in GoHighLevel
Each fits a different team. Here’s the honest difference.
GoHighLevel’s native WhatsApp
One WhatsApp number per sub-account, with conversations sitting in a tab and messaging billed per message. Every extra desk or department means another sub-account.
TimelinesAI
Connect an existing WhatsApp number to TimelinesAI, link one GHL sub-account, log new 1:1 activity as contact notes, and send text from workflows. The shared inbox remains in TimelinesAI, not GHL Conversations.
Built for the way your team already sells on WhatsApp
Real estate & property
Give sales, lettings and maintenance each their own WhatsApp number — all in one shared inbox, so no lead slips between agents.
Medical (dental & clinics)
Front desk and practitioners answer bookings and reminders from one shared inbox, so no patient message goes unanswered.
Legal & law firms
Handle intake and case updates as a team from one inbox, with every client conversation kept on record.
Connect AI tools to the TimelinesAI WhatsApp workspace linked to GoHighLevel
Use TimelinesAI MCP to let an AI agent search conversations, draft replies, summarize chats, and trigger follow-ups across connected WhatsApp numbers. MCP runs through TimelinesAI; it does not turn GoHighLevel Conversations into the WhatsApp inbox.
Hi Maria! Here's the updated quote — let me know if the new pricing works and I'll get the contract over to you today.
Guías de GoHighLevel
Planifica, conecta y escala con guías verificadas
Usa cada guía para una decisión: configuración, costes, despliegue para agencias o automatización.
Cómo conectar WhatsApp a GoHighLevel
Instala la aplicación, verifica las notas entrantes, prueba un flujo y resuelve problemas habituales.
Leer guíaPrecios de WhatsApp para GoHighLevel
Compara los cargos nativos por mensaje con los precios por usuario de TimelinesAI y escenarios reales.
Leer guíaWhatsApp para agencias y subcuentas
Planifica límites de conexión por cliente, pruebas de remitentes, permisos y controles de despliegue.
Leer guía¿Listo para automatizar WhatsApp desde un flujo de GHL?
Usa cinco recetas probadas con activadores, protecciones y comprobaciones de errores.
By using this integration you agree to our End User License Agreement.
Read the EULA →Bring your team’s WhatsApp into GoHighLevel today
Free app on the GoHighLevel Marketplace