Integracion de Bitrix24 y WhatsApp por TimelinesAI
Registra mensajes nuevos de WhatsApp como actividades del CRM, envía desde Contactos, Leads y Negocios y activa Canales Abiertos cuando los necesites.
- Connect your existing WhatsApp accounts to Bitrix24
- Log new 1:1 messages as CRM activities on matched records
- Choose how unmatched numbers create Leads, Contacts or Deals
- Send WhatsApp from Contact, Lead and Deal records
- Optionally route inbound chats through Bitrix24 Open Channels
- Install from the Bitrix24 Marketplace without custom code
App gratuita en el Marketplace de Bitrix24

3,500+
Equipos activos que usan TimelinesAI
4.6
Capterra · 116 reseñas
Fast Setup
en pocos minutos
10M+
4.5/5 en Bitrix24 Marketplace (225 resenas)
Funciones de la integracion de Bitrix24 con WhatsApp
Actividades del CRM, envíos desde registros, campañas y Canales Abiertos opcionales, configurados para tu flujo de Bitrix24.
Configurable CRM activity logging
New 1:1 inbound and outbound messages are written to CRM activities on matched records. By default, each chat is grouped into one daily activity; an admin can switch to one activity per message.
Send from CRM records
Use the Send WhatsApp toolbar action on Contact, Lead and Deal records. Choose a recipient number and connected sender, then send text without leaving the record.
Phone matching and record creation
Numbers are normalized and matched against Contacts, Leads and Companies. Portal settings decide whether an unmatched chat creates CRM records or is skipped.
Optional Open Channels routing
Select an Open Line in the app settings to route inbound WhatsApp through Bitrix24 Contact Center. This surface is optional and does not enable itself during installation.
Broadcast to selected CRM records
Send one text to selected Contacts, Leads or Deals. A batch can include up to 200 recipients, and the completion screen shows a result for each recipient.
Inbound attachment handling
Inbound images, PDFs, voice notes and other files up to 20 MB can be uploaded to Bitrix24. Oversized or permanently failed files are skipped while the message text can still be logged.
Mira cómo WhatsApp se sincroniza con Bitrix24, en vivo.
Un recorrido paso a paso de toda la configuración — desde conectar tu número de WhatsApp hasta la automatización en vivo de Bitrix24.
Planes que escalan con tu equipo de Bitrix24
Todos los planes incluyen una prueba gratuita de 10 días con acceso completo. Sin tarjeta de crédito.
Como funciona
Comienza en 4 simples pasos con nuestra integracion de Bitrix24 y WhatsApp sin codigo.
Install from the Bitrix24 Marketplace
Add the app from the Marketplace in one click, review the requested permissions and confirm. No server-side setup on your end.
Connect WhatsApp and TimelinesAI
Sign in to TimelinesAI and connect the WhatsApp accounts your team already uses by scanning a QR code.
Choose CRM logging and record rules
Choose how new messages are logged, how phone numbers are matched and what Bitrix24 should do when no CRM record matches.
Invite your team
Invite teammates, connect the WhatsApp accounts included in your TimelinesAI plan and verify each sender before rollout.
Dos formas de integrar WhatsApp con Bitrix24
Cada una responde a necesidades diferentes. Elige la que mejor se adapte a tu equipo.
API de WhatsApp Business
Utiliza la API oficial de WhatsApp Business a través de Twilio. Requiere registrar un nuevo número de teléfono empresarial, completar la verificación de Meta y configurar el conector de Twilio en Bitrix24.
Integración de TimelinesAI
Conecta por código QR los números de WhatsApp que ya usa tu equipo. La actividad nueva puede registrarse en Bitrix24 mientras la bandeja compartida permanece en TimelinesAI.
The only Bitrix24 WhatsApp integration your AI agents can talk to
Your AI can list chats, read conversation history, draft replies, label, assign and triage across the WhatsApp accounts connected to your TimelinesAI workspace.
Hi Maria! Here's the updated quote — let me know if the new pricing works and I'll get the contract over to you today.
Conecta WhatsApp a Bitrix24 en minutos
Registra la actividad de WhatsApp en el CRM, envía desde los registros de Bitrix24 y mantén la colaboración del equipo en TimelinesAI.
Explora mas integraciones de WhatsApp
Crea flujos de trabajo personalizados en Bitrix24 con la API de TimelinesAI
Envía mensajes de WhatsApp, gestiona chats, maneja archivos adjuntos y recibe webhooks en tiempo real. Referencia completa de la REST API y la Partner API con ejemplos de código.
Need help? Live chat daily 11:00–24:00 (GMT+3) · support@timelines.ai · help.timelines.ai
Open Help CenterBy installing WhatsApp integration by TimelinesAI you agree to our End User License Agreement.
Read the EULA →