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Bitrix24 WhatsApp Integration Pricing: Plans and Costs

Compare TimelinesAI plans for Bitrix24, see per-seat pricing and team cost examples, and choose the right integration tier.

Orkhan JafarliProduct & Growth Lead

2 dk okuma

WhatsApp integration inside Bitrix24

The short answer: the TimelinesAI app is free to install from Bitrix24 Market, while the WhatsApp integration subscription starts at $35 per seat per month. The current plans include a 10-day free trial and annual billing with a 20% discount. [1][2][3]

Bitrix24 WhatsApp integration price at a glance

Starter: $35 per seat per month

This plan covers the core connection: WhatsApp inside Bitrix24, contact and conversation sync, sending or receiving messages from CRM records, and a shared inbox for the whole team. It fits a sales team that needs reliable messaging and a common queue. [1]

Pro: $49 per seat per month

This tier adds team statistics, contacts export and hidden phone numbers, with higher monthly limits for automation and API calls. [1]

Enterprise: price on request

Enterprise is for larger teams: the highest monthly limits, priced on request. Workflow Builder and MCP access for AI agents are included on every plan. [1]

Example monthly costs

  • 3 seats: $105 on Starter or $147 on Pro; Enterprise is priced on request.
  • 5 seats: $175 on Starter or $245 on Pro; Enterprise is priced on request.
  • 10 seats: $350 on Starter or $490 on Pro; Enterprise is priced on request.

These examples use the published per-seat monthly rates and exclude tax, currency conversion, and your separate Bitrix24 subscription.

What is included and what is separate

  • Bitrix24 Market installation: free, with in-app purchases. [3]
  • TimelinesAI subscription: billed per seat for the selected integration plan. [1][2]
  • Bitrix24 subscription: separate. Confirm that your plan supports the CRM and Market features your workflow needs. [7]
  • Annual billing: the TimelinesAI pricing page advertises 20% savings compared with monthly billing. [2]

Which plan should you choose?

Choose Starter when

Each rep works mainly from their own WhatsApp number or the team shares one inbox, and your priority is syncing conversations to Bitrix24 and replying from CRM records.

Choose Pro when

You manage a team and need statistics per rep, contacts export or hidden phone numbers, or more automation and API calls each month.

Choose Enterprise when

You run a large team that needs the highest monthly limits.

Questions to ask before buying seats

  1. How many people need to send or receive WhatsApp messages from Bitrix24?
  2. Will agents use individual numbers or work from a shared queue?
  3. Do you need workflow automation or MCP access now, or only after the rollout?
  4. Which Bitrix24 plan and permissions are already available?

How to avoid overpaying

Start with the people who actively handle WhatsApp, run the 10-day trial, and test one real pipeline. Add seats only after the team has confirmed routing, ownership, and reporting. You can follow the step-by-step setup guide before choosing the final tier.

Sources