monday.com WhatsApp Integration
Unify your team's communication by bringing WhatsApp messages directly into your monday.com workspace. With TimelinesAI, you can automate message tracking, centralize contact conversations, and respond faster — all without switching tools.
- Integrate WhatsApp with monday.com in just a few clicks
- Automate messaging and keep conversations in sync
- Manage all WhatsApp chats directly within monday.com
- Boost team productivity with real-time communication updates
No credit card required, cancel anytime
1,500+
Active Teams using TimelinesAI
4.6
Capterra · 116 reviews
3,100+
Installs on monday.com marketplace
4.8/5
monday.com marketplace · 22 reviews
TimelinesAI and monday.com Integration Features
Bring your WhatsApp conversations directly into your monday.com workflow — automated, organized, and live.
Live Chat with WhatsApp Contacts
Reply to WhatsApp messages instantly from TimelinesAI — while syncing updates with monday.com boards in real time.
Auto-Create Items for Incoming Messages
Access your entire WhatsApp chat history directly in monday.com notes. Stay updated on all customer interactions without switching platforms.
Auto-Update Existing Items
When a known contact replies on WhatsApp, the corresponding monday.com item is updated with the new message content.
Send WhatsApp Messages via Status Changes
Trigger personalized WhatsApp messages when an item moves through your monday.com workflow.
Sync Attachments and Media
Automatically pull images, files, and documents from WhatsApp into the related monday.com item.
Track Group & Outgoing Messages
Create items for group messages or log outgoing replies to maintain a full conversation history.
How to Get Started with WhatsApp and monday.com
Set up your integration in a few simple steps — no coding required.
Create Your Free Account
Start your 10-day free trial — no credit card required. Gain full access to all integration features, along with live chat support to guide your setup.
Install the TimelinesAI App
Visit the monday.com Marketplace and add the TimelinesAI app to your workspace in just a few clicks.
Connect Your WhatsApp Number
Scan the QR code from your TimelinesAI dashboard to securely connect your WhatsApp account.
Configure Your Boards
Set up custom workflows by choosing the monday.com boards where WhatsApp messages will be synced and displayed.
Plans That Scale With Your monday.com Team
All plans include a 10-day free trial with full access. No credit card required.
See How WhatsApp Works with monday.com
WhatsApp + monday.com Integration Walkthrough
Setup to first sync in under 3 minutes
Who Is This Integration For?
Whether you're a solo founder or a 50-person sales team, if your customers are on WhatsApp and your CRM is monday.com — this is for you.
Sales Teams
- Close deals faster with WhatsApp synced to your pipeline board
- Every prospect message synced as an Update on the matching item
- New items auto-created from incoming conversations
- Send follow-ups directly from monday.com
Customer Support Teams
- Manage WhatsApp support with full board context
- Shared inbox for team-wide visibility
- Assign conversations to specific team members
- No more switching between WhatsApp and monday.com
Agencies & Multi-Client Teams
- Connect unlimited WhatsApp numbers — one per client
- Each client's conversations on separate boards
- Team members see only what's relevant to them
- Full audit trail of every conversation
SMB Companies
- Works with personal WhatsApp — no Business API needed
- 2-minute setup via monday.com Marketplace
- Built-in recipes automate repetitive work
- Scale from 1 to 50+ WhatsApp numbers as you grow
What monday.com Users Say About the Integration
Two Ways to Integrate WhatsApp with monday.com
Each serves different needs. Choose the one that fits your team.
WhatsApp Business API
Third-party tools on the monday.com Marketplace. Requires a new business number, Meta Business verification, and template approvals.
TimelinesAI Integration
Works with your existing WhatsApp numbers — personal or business. Connect via QR code in under 2 minutes. No API setup needed.
What Does the Integration Do?
TimelinesAI provides a two-way sync between WhatsApp and monday.com.
- Messages → UpdatesEvery WhatsApp message syncs as an Update on the matching board item.
- RecipesNative monday.com recipes trigger on new chats. Auto-create items, notify team members.
- Board RoutingRoute conversations to specific boards based on your rules — leads, support, projects.
- Embedded ChatReply to WhatsApp messages directly from any board item via the chat panel.
- Group Chat SyncOptionally sync WhatsApp group conversations to monday.com.
Also available for HubSpot, Pipedrive, Zoho, and Salesforce.
Connect WhatsApp to monday.com in Minutes
Sync chats, manage leads, and streamline project updates using our no-code WhatsApp integration for monday.com.
Frequently Asked Questions
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Build custom Monday workflows with the TimelinesAI API
Send WhatsApp messages, manage chats, handle file attachments, and receive real-time webhooks. Full REST + Partner API reference with code samples.