Orders & delivery
Order confirmation
Hi {{name}}, thanks for your order with {{business}}! We've received it and are getting it ready. We'll message you here as soon as it ships.
WhatsApp Message Template Generator
Create professional WhatsApp message templates for your business in seconds. Generate ready-to-use templates for sales, support, marketing, and more.
- Pre-built templates for sales, support, and onboarding
- Customize with variables like {name}, {company}, {date}
- Copy and use instantly in WhatsApp Business or API
- Works with TimelinesAI mass messaging and automation
Ready-to-send WhatsApp templates
Pick a category, add your business and customer name, and copy the message. Every template is written to read naturally and stay within WhatsApp's business messaging rules.
Personalise
Fill these in and every template below updates instantly. Leave them blank to keep the placeholders.
Orders & delivery
Shipping update
Good news {{name}} — your {{business}} order is on its way! You can track it any time with the link we sent. Reply here if anything looks wrong.
Appointments & reminders
Appointment confirmation
Hi {{name}}, your appointment with {{business}} is confirmed. If you need to reschedule, just reply to this message and we'll find another slot.
Appointments & reminders
Day-before reminder
Hi {{name}}, a quick reminder about your appointment with {{business}} tomorrow. Reply CONFIRM to keep it, or RESCHEDULE and we'll sort out a new time.
Customer support
First reply to a question
Hi {{name}}, thanks for reaching out to {{business}}. We've got your message and someone from the team is looking into it now — we'll come back to you shortly.
Customer support
Issue resolved follow-up
Hi {{name}}, we believe this is now sorted. Is everything working as expected on your side? If anything's still off, reply here and we'll pick it straight back up.
Promotions & offers
Limited-time offer
Hi {{name}}, we're running a short promotion at {{business}} this week and wanted you to hear it first. Reply INFO and we'll send you the details. Reply STOP to opt out any time.
Promotions & offers
Win back a quiet customer
Hi {{name}}, it's been a while since your last order with {{business}} — we'd love to have you back. Is there anything we could be doing better? Genuinely happy to hear it.
Welcome & onboarding
Welcome a new customer
Welcome to {{business}}, {{name}}! You can reach us right here on WhatsApp whenever you need — no forms, no queues. What can we help you with first?
Welcome & onboarding
Out-of-hours auto-reply
Thanks for messaging {{business}}! We're outside our usual hours right now, so replies may be slower. Leave your question here and we'll answer first thing when we're back.
Payments & invoices
Send an invoice
Hi {{name}}, here's your invoice from {{business}}. You can pay using the link in the attachment. Any questions about the charges, just reply here.
Payments & invoices
Polite payment reminder
Hi {{name}}, a gentle reminder that your invoice from {{business}} is still open. If it's already on its way, please ignore this — and if something's holding it up, let us know here.
Build Better WhatsApp Messages
Use our template generator to craft messages that convert, engage, and automate your WhatsApp communication.
Sales Outreach Templates
Generate compelling first-touch messages, follow-ups, and deal-closing templates tailored for WhatsApp sales workflows.
Customer Support Templates
Create response templates for FAQs, ticket updates, and resolution confirmations to speed up your support team.
Marketing Campaign Templates
Build promotional messages, event invitations, and product launch announcements optimized for WhatsApp engagement.
Onboarding Templates
Welcome new customers with structured onboarding sequences that guide them through setup and first steps.
Appointment & Reminder Templates
Send booking confirmations, appointment reminders, and rescheduling messages with dynamic date and time variables.
Multi-Language Support
Generate templates in multiple languages to reach your global customer base with localized messaging.
Frequently Asked Questions
A WhatsApp message template is a pre-approved, reusable message format used by businesses to initiate conversations with customers. Templates can include variables like names, dates, and order numbers for personalization.
Yes, the templates generated here are compatible with WhatsApp Business API. You can submit them for approval through your BSP (Business Solution Provider) or use them directly with TimelinesAI's mass messaging feature.
There is no limit to the number of templates you can generate. Create as many as you need for different use cases, campaigns, and customer segments.
No, the template generator is free to use. However, a TimelinesAI account lets you send these templates at scale via mass messaging, automate them with workflows, and sync conversations to your CRM.
Yes, templates support dynamic variables like {name}, {company}, {order_id}, and {date}. When used with TimelinesAI, these variables are automatically populated from your CRM data.
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