WhatsApp Shared Inbox for Teams

Struggling with multiple WhatsApp accounts? Simplify your messaging with a WhatsApp shared inbox that gives your team full visibility and control.

Multiple WhatsApp numbers in one inbox
Add existing WhatsApp numbers (private or business)
Integrate WhatsApp with CRMs and other tools
Create isolated teams in one workspace with role allocation

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Learn How to Use a Shared WhatsApp Inbox

Watch how to set up and use a WhatsApp shared inbox with TimelinesAI for team collaboration, CRM integration, and centralized communication management.

How TimelinesAI Helps You Win with Shared Inbox

A shared WhatsApp business inbox enables you to manage communication with multiple numbers in one place. Review how your team communicates with clients and keep up with business communication as you grow.

Review Business Communication in One Place

Add multiple existing numbers to one WhatsApp shared inbox to gain immediate control and complete visibility over all team conversations.

Prepare Your Team for WhatsApp Collaboration

Leverage CRM tools to save time and boost performance. Send messages, assign responsible agents, use templates, and bulk reply.

Integrate WhatsApp with Tools You Use

Native integrations with Pipedrive, HubSpot, and Zapier, plus webhooks for custom connections, make it easy to sync with your existing systems.

Start Using in Minutes

No pre-setup needed. Just scan a QR code, invite your team, and start using instantly. Try for free for 10 days, no credit card required!

Manage WhatsApp Chats from Your CRM

Send WhatsApp messages and continue conversations directly from your CRM or ATS with TimelinesAI WhatsApp Chrome extension. Send messages, add attachments, and preview history.

Get WhatsApp Business Reporting

TimelinesAI provides key metrics to help evaluate the effectiveness of WhatsApp business communications. Make data-driven decisions and understand team performance.

How to Set Up Your WhatsApp Shared Inbox

Get started in 4 simple steps, no technical knowledge required.

Create Your Account

Connect WhatsApp Numbers

Scan QR codes to connect your personal or business WhatsApp numbers. Add as many numbers as you need.

Invite Your Team

Add team members and assign roles. Set up isolated teams with flexible permission settings.

Start Collaborating

All conversations appear in your shared inbox. Assign chats, use templates, and collaborate in real time.

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2500+ Brands Across 34 Countries Use TimelinesAI

The most flexible WhatsApp tool

“I like that we can register on an activity on Pipedrive all conversations with our agents. Before TimelinesAI, we didn't have any idea how many conversations had each agent or how many days they need to close a deal.”

Pablo R.

Sales Ops Manager · Verified Review

Best Tool to make your office efficient

“Good, best tool to assign the work to your employees and to keep the track of work between employees and customers.”

Harjot K.

President · Verified Review

Perfect for team collaboration on WhatsApp

“The shared inbox transformed how our team handles WhatsApp conversations. Everyone can see and respond to messages, and the CRM integration keeps everything organized.”

Support Team Lead

Verified User · Verified Review

Great for managing multiple accounts

“All of my staff can now access my Business WhatsApp from unique logins! If I need more than four devices connected, TimelinesAI is the solution.”

Isis I.

Founder and Owner · Verified Review

Frequently Asked Questions about WhatsApp Shared Inbox

A shared WhatsApp inbox allows businesses to manage customer conversations more efficiently by centralizing all conversations in one place. This helps ensure that team members can respond promptly, track messages, and collaborate on customer inquiries without missing any details.

Sharing a WhatsApp inbox involves using third-party solutions like TimelinesAI. Connect your WhatsApp account and set up a shared inbox where multiple users can access and manage customer messages in one place.

With TimelinesAI, you can easily share a WhatsApp inbox with your team. Connect your account, invite team members, and assign them roles within the shared inbox. This setup ensures that team members can collaborate, respond, and stay organized with client messages.

Yes, you can connect your own number. TimelinesAI works with any type of WhatsApp number, both personal and business. As a benefit, you also get to upload your WhatsApp chat history.

It takes approximately 5 minutes to start working on WhatsApp with your team on TimelinesAI. The app uses the WhatsApp Web connection, so all you need to do is connect your number and invite your agents. We also offer 10 days of free trial, no credit card required.

You can access your WhatsApp inbox for teams through TimelinesAI. Log in to your account on the platform's website or app, and you'll find all the shared conversations with your customers in one centralized location.

Integrations

Streamline Your CRM with WhatsApp

Public API

Ready to Set Up Your WhatsApp Shared Inbox?

Start your 10-day free trial today. No credit card required.

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