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Pipedrive WhatsApp Integration

Your team using individual WhatsApp accounts? Start tracking communication with automatic real-time updates into Persons and Deals.

  • Connect any existing WhatsApp accounts to Pipedrive
  • Synchronize WhatsApp conversations to Pipedrive in real-time
  • Automatically Create Persons & Deals for new WhatsApp chats
  • Pin chats to specific Pipedrive Deals for precise message tracking
  • No-code 1-click setup
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WhatsApp and Pipedrive integration syncing messages to deals

1,500+

Active Teams using TimelinesAI

4.6

Capterra · 116 reviews

Fast Setup

within minutes

4.5/5

Pipedrive marketplace review (248)

Pipedrive WhatsApp Integration Features

Everything you need to sync WhatsApp with your Pipedrive CRM — from contacts to deals.

See Where Messages Sync Instantly

Quickly view the linked Person and Deal in the new Pipedrive sidebar. No need to check sync logs.

Pin Chats to a Specific Deal

Choose exactly which Pipedrive Deal a chat syncs to and keep your messages organized. Control where messages go and avoid duplicates or misplacements.

Cleaner and Faster Experience

New navigation, instant sync updates, and smarter logic keep your chats and CRM fully aligned without any extra work.

Automatic Contact Creation

Every new WhatsApp conversation automatically creates a Person and optionally a Deal in Pipedrive, so no lead goes untracked.

Send WhatsApp from Pipedrive

Send WhatsApp text messages and attachments right from the Pipedrive interface using the built-in Send WhatsApp message button.

Multi-Device WhatsApp Support

Connected WhatsApp accounts stay online even when your device is off. No gaps in synchronization with full multi-device support.

How Does It Work

Get started in 4 simple steps with our no-code Pipedrive WhatsApp integration.

1

Built for Business

Our Trial is 100% free and functional for 10 days. We offer chat support and onboarding materials to get you started.

2

Connect WhatsApp and Pipedrive

Everything is ready out of the box, no need for WhatsApp Business API or any additional software. Start syncing messages instantly.

3

Choose Synchronization Settings

Every new message from connected number will be synced to corresponding Contact and Deal (optional) in Pipedrive.

4

Invite Your Team

Scale instantly by inviting your team members right on Trial. TimelinesAI supports unlimited WhatsApp numbers.

Start Your Free Trial

Plans That Scale With Your Pipedrive Team

All plans include a 10-day free trial with full access. No credit card required.

MonthlyAnnual (save 20%)

CRM Integration

Per seat · billed by user profile

$25
Try for free
  • Connect 1 WhatsApp account per user
  • Sync chats, media, and contact data with monday.com
  • Native integration with monday.com + Zapier/Make
  • Automate messaging workflows via API and automations
  • AI-generated chat summaries and auto-replies
  • Mass messaging campaigns via CSV
  • Chrome Extension: access chats from inside monday.com
  • Free monthly integration consulting (10+ users)
Most popular

Shared Inbox

Per seat · billed by user profile

$40
Try for free
  • Everything in CRM Integration
  • Shared team inbox for WhatsApp inside monday.com
  • Custom views with filters, labels, and chat assignments
  • Track who owns each conversation
  • Analytics & reporting
  • Bulk reply campaigns from the shared inbox
  • Smart autoresponder and dispatcher

Mass Messaging & Automation

Per seat · billed by user profile

$60
Try for free
  • Everything in Shared Inbox
  • High-volume WhatsApp sending automation
  • Flexible limits on sending speed and contacts
  • Built for outreach, customer engagement, and sales teams
  • (Coming soon) Support for WhatsApp Business API (WABA)

Loved by Pipedrive Marketplace Customers

“Very easy to use and connect”

Very easy to use, and connect. This let us to understand better the conversations between our deals and the Sales team in one place.

MisterBus

May 2025

Verified on Pipedrive Marketplace

“The tool I've been looking for”

Timelines.ai is a tool that I have been looking for a long time to integrate with Pipedrive so that I can manage messages and also send mass messages. I am not very good at integrations, but once I have them set up, it is a joy.

Kadu Maranhao

May 2025

Verified on Pipedrive Marketplace

“Handy tool for organized chats”

Timelines.ai helps you connect WhatsApp with Pipedrive. It's a handy tool for businesses that want to keep their WhatsApp chats organized within Pipedrive. It automatically adds WhatsApp messages to your contacts, deals, or leads.

Martin Sarsale

June 2025

Verified on Pipedrive Marketplace

“Helpful tool for campaigns”

We looked at Timelines to help us with automated WhatsApp's in our campaigns. They have found a great way to accommodate us after working with TimelinesAI support. Timelines will be a helpful tool for us to boost our campaigns and onboarding outreach going forward.

Gareth

September 2025

Verified on Pipedrive Marketplace

“Works great with Pipedrive!”

Works great and integrates perfectly with Pipedrive!

Andreas Galli

December 2025

Verified on Pipedrive Marketplace

“Increasing functionality all the time”

Works well with Pipedrive and increasing functionality all the time. Some of the functions are not obvious to beginners but the support is excellent and there are work arounds for everything I wanted to do.

Henry Sherwood

June 2025

Verified on Pipedrive Marketplace

See How Pipedrive WhatsApp Integration Works

Guía de la integración de WhatsApp y Pipedrive

Setup to first sync in under 3 minutes

Watch on YouTube

Two Ways to Integrate WhatsApp with Pipedrive

Each serves different needs. Choose the one that fits your team.

Option 1

WhatsApp Business API

Uses the official WhatsApp Business API through Twilio. Requires registering a new business phone number, completing Meta verification, and configuring the Twilio connector in Pipedrive.

Best for: Dedicated business numbers & official API features
Recommended

TimelinesAI Integration

Works with your existing WhatsApp numbers — personal or business. Connect via QR code in under 2 minutes. No API setup needed.

Best for automatic sync to Pipedrive

Frequently Asked Questions

TimelinesAI enables you to integrate WhatsApp with Pipedrive directly, in one click: Install TimelinesAI on the Pipedrive marketplace, connect your WhatsApp account by scanning a QR code, and press Connect on the Integrations page. Messages sync automatically to Persons and Deals.
Yes, TimelinesAI works with any type of WhatsApp accounts. Simply connect your WhatsApp account by scanning the QR code, and your contacts and messaging from WhatsApp will be synchronized into Pipedrive automatically.
Yes. If you connect multiple WhatsApp accounts to TimelinesAI, all WhatsApp messaging will be seamlessly synchronized into Pipedrive. Invite your team members into the TimelinesAI app and have them scan the QR code.
The pricing starts at $25/mo. Annual discounts apply. Learn more about the plans on the Pricing page.
Yes. Attachments from your WhatsApp communication will be synchronized into Pipedrive and displayed in the corresponding Persons and Deals.
TimelinesAI matches contact numbers in several steps. First, we try the exact match in full international format. If there is no match, we fuzzy match by truncating characters from the left. There will generally be no problem with whatever format you use for contact numbers.
Yes. TimelinesAI adds a Send WhatsApp message button to the Contacts and Deals section on Pipedrive. It enables you and your agents to send WhatsApp text messages and attachments right from the Pipedrive interface.
TimelinesAI supports WhatsApp multi-device. Connected WhatsApp accounts are always online, even if your device or Internet is turned off. There will be no gaps in synchronization.
Yes. TimelinesAI has a Native Zapier integration available on our Mass Messaging & Automation plan along with Webhooks and Mass Sending.
Yes. Register on TimelinesAI and you will get 10 days of fully functional free trial. The connection of the number and Pipedrive is instant and the whole setup takes up to 5 minutes. No Business API approval is required.

Connect WhatsApp to Pipedrive in Minutes

Sync chats, manage deals, and streamline your sales pipeline using our no-code WhatsApp integration for Pipedrive.

Start Your Free TrialBook a Demo

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