Kylas WhatsApp integration — one shared inbox for your whole team
There are plenty of ways to send WhatsApp from Kylas — but they push you into another dashboard, or bill per message with a markup on top, one number at a time. TimelinesAI brings WhatsApp into Kylas as a true shared team inbox: connect the numbers you already use, sync every chat to the right record, and reply faster — together.
- Connect in minutes
- Use your existing numbers
- Works inside Kylas CRM
One shared inbox — no tab-switching
Stop bouncing between Kylas and a separate messaging dashboard. Your whole team answers WhatsApp from one shared inbox — anyone can pick up a thread, see what was said, and reply.
- Assign chats to teammates and leave internal notes no customer sees
- See the full conversation history, not a separate dashboard
- Labels and filters keep customer threads organized
- Respond faster — speed-to-lead without the latency of another tool
Every conversation synced to the right Kylas record
Each WhatsApp message is matched to the right Kylas lead, contact, or deal and synced in real time — so the chat history lives in your CRM, not trapped in another platform.
- Inbound messages create or update the matching Kylas record
- Full chat history attached to the record
- Two-way conversations, not one-way template sends
- Nothing to copy, paste, or re-enter between tools
Your numbers, no per-message markup
Connect the WhatsApp numbers your team already uses — add as many as you need. No single-number cap, no per-message billing with a markup on top.
- Add multiple WhatsApp numbers under one workspace
- Keep the numbers customers already recognize
- Route each number to the right person or team
- Predictable pricing — no per-message metering or markup
Plans That Scale With Your Kylas Team
No per-message markup.
Essai gratuit de 10 jours sur toutes les formules. Sans carte bancaire. Résiliable à tout moment.
Starter
WhatsApp synchronisé avec votre CRM, avec une boîte de réception partagée pour toute l'équipe
- ✓Connectez votre WhatsApp à Kylas
- ✓Vue chat dans Kylas
- ✓Synchroniser contacts et historique des messages
- ✓Messagerie entrante et sortante
- ✓Boîte de réception partagée pour WhatsApp
- ✓Assigner et suivre les conversations dans votre équipe
- ✓Constructeur de workflows natif
- ✓Solution MCP pour agents alimentés par l'IA
Pro
Limites plus élevées, statistiques d'équipe, exportation des contacts et numéros masqués
- ✓Tout ce qui est inclus dans Starter, plus :
- ✓Statistiques d'équipe par commercial : messages et nouvelles conversations, sur n'importe quelle période
- ✓Exportation des contacts
- ✓Masquer les numéros de téléphone des clients aux membres de l'équipe non administrateurs
- ✓Bientôt : Enregistrement des appels WhatsApp
Enterprise
Pour les grandes équipes : les limites les plus élevées et une offre sur mesure
- ✓Tout ce qui est inclus dans Pro, plus :
- ✓Les limites mensuelles les plus élevées
- ✓Bientôt : Créez vos propres intégrations sur TimelinesAI (applications OIDC)
- ✓Bientôt : Provisionnement des utilisateurs et des sièges par API
- ✓Bientôt : API Groupes
- ✓Bientôt : Rôles personnalisés
- ✓Bientôt : SSO / SAML
10-day free trial · no credit card · Annual saves 20% on Starter and Pro
Live in Kylas in minutes — four steps
Start your free trial
Create your TimelinesAI account. 10-day free trial, no credit card.
Connect your existing WhatsApp numbers
Link the WhatsApp numbers your team already uses — add as many as you need.
Connect Kylas
Connect your Kylas CRM account — no code, no developer.
Start working as one team
Messages sync to the matching Kylas record in real time and land in one shared inbox.
average setup
lines of code
new numbers (use your existing)
admin to connect
TimelinesAI vs other WhatsApp options for Kylas
| TimelinesAI | Other tools | |
|---|---|---|
| Shared inbox — without a separate dashboard | ✓ | ✗ |
| Use your existing WhatsApp numbers | ✓ | ✗ |
| Multiple numbers in one view | ✓ | ✗ |
| Two-way messaging from one place | ✓ | Tab into another tool |
| Full chat history on the Kylas record | Automatic | Partial |
| Pricing | Flat, no per-message | Per-message + markup |
| AI agents can read & send (MCP) | ✓ | ✗ |
Two ways to do WhatsApp with Kylas
Each fits a different team. Here’s the honest difference.
Bolt on a messaging app or the built-in add-on
Today WhatsApp in Kylas means a messaging app whose real inbox lives in another dashboard you tab into — or a built-in add-on billed per message with a markup on top. Either way it’s one-to-one, one number, and the team can’t share the thread.
TimelinesAI
Connect the WhatsApp numbers your team already uses and run two-way conversations from one shared inbox — synced to the matching Kylas record, no tab-switching, no per-message markup.
Built for the way your team already sells on WhatsApp
Real estate
Buyer and seller enquiries answered fast in one shared inbox, synced to Kylas.
Education & coaching
Admissions and counselling chats tracked against the right Kylas lead.
Healthcare & clinics
Appointment and follow-up messages handled by the whole front desk.
Financial services & insurance
Every client message captured and visible on the Kylas record.
Travel & hospitality
Booking enquiries answered fast across the team, synced to Kylas.
Automotive dealerships
Test-drive and enquiry chats in one inbox, tied to the Kylas lead.
The only Kylas WhatsApp integration your AI agents can talk to
Your AI can list chats, read conversation history, draft replies, label, assign, and triage — across every WhatsApp number connected to your Kylas workspace.
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By using this integration you agree to our End User License Agreement.
Read the EULA →