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Whatsapp Sugar Integration

Send automated WhatsApp messages when a Record is Updated in SugarCRM

Discover the power of SugarCRM WhatsApp Integration, a cutting-edge solution designed to streamline your CRM processes. With this integration, you’ll receive automated WhatsApp messages the moment a record is updated in SugarCRM, making sure your team is always responsive and aware of the latest changes. Elevate your CRM game and keep your business on the right track.


1. Under “Choose A Trigger”, Click On The “When This Happens…” Dropdown Button

Connecting Sugar with WhatsApp

2. Type “Updated record”

Sugar WhatsApp integration

3. Click on Updated Record

WhatsApp Sugar integration

4. Under “Choose an Action”, click on the “automatically do this” dropdown button

Under “Choose an Action”, click on the “automatically do this” dropdown button

5. Type “Send message to new chat”

Type "Send message to new chat"

6. Click on Send Message to New Chat

Synchronizing Sugar with WhatsApp

7. Click on Connect My Apps

How to integrate Sugar and WhatsApp

8. Click on Open Updated Record in SugarCRM

Click on Open Updated Record in SugarCRM

9. Click on Sign in

WhatsApp and Sugar integration

10. A new window will open allowing you to enter your Sugar Instance URL, Username, and Password

Sugar and WhatsApp integration

11. Click on Open Send Message to New Chat in TimelinesAI

Click on Open Send Message to New Chat in TimelinesAI

12. Click on Sign in

Sugar WhatsApp integration

13. A new window will open allowing you to enter your Token

Connecting Sugar with WhatsApp

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