One-click Telegram & Pipedrive integration

How to integrate Telegram with Pipedrive?

TimelinesAI enables you to integrate Telegram profile with Pipedrive directly, in one click:

1. Install TimelinesAI – Telegram Pipedrive integration on the Pipedrive marketplace.
2. Connect your Telegram account to TimelinesAI by scanning the system-generated QR code with your Telegram mobile application.
3. Press “Connect” on the Integrations>Pipedrive page.

That’s it! From this moment, the Telegram messaging from the connected Telegram account will be automatically synchronized into corresponding Pipedrive’s Persons and Deals. Matching happens automatically based on the WA number of your contacts. For new contacts that aren’t yet created in your CRM, Persons and Deals will be created automatically.

Can I connect multiple Telegram accounts to synchronize Telegram communication of my sales or support agents into Pipedrive?

Yes. If you connect multiple Telegram accounts to TimelinesAI app, all Telegram messaging will be seamlessly synchronized into Pipedrive.

To connect multiple Telegram accounts to TimelinesAI, invite your team members into the TimelinesAI app, and ask them to connect their Telegram by scanning the system-generated QR code on the Telegram tab. If your TimelinesAI workspace is already connected to Pipedrive, new messages from connected Telegram numbers will be synchronized into Pipedrive.

Does this Telegram Pipedrive integration support attachment files (documents, voice messages, etc.)?

Yes. Attachments from your Telegram will be synchronized into Pipedrive and displayed in the corresponding Persons and Deals.

How does TimelinesAI match contacts from Telegram in Pipedrive? Will there be a problem with how we are used to format contact numbers? (e.g. including +, country code, etc.)

TimelinesAI matches contact numbers in several steps. First, we try the exact match in a full international format with leading “+”. If there is no match, we start truncating characters from the left side of the number (as a character string) and fuzzy matching against the number saved in Pipedrive. We stop, when there are 7 characters left (too few for an accurate match) and consider this as no-match. In this case, a new contact (Person) will be created automatically.

In other words, there will generally be no problem with whatever way you’re using to save your contact numbers.

Can I reply to Telegram from Pipedrive with your integration?

Yes. TimelinesAI adds a “Send Telegram message” button to the Contacts and Deals section on Pipedrive. It enables you and your agents to send Telegram text messages and attachments right from Pipedrive interface.

Can I use Zapier to introduce additional Pipedrive Telegram automation?

Yes. TimelinesAI has a Native Zapier integration that is available on our Mass Messaging & Automation plan along with Webhooks and Mass Sending.

Can I try the Telegram to Pipedrive integration for free?

Yes. Register a profile on TimelinesAI, and you will get 10 days of fully functional free trial. The connection of the number and Pipedrive is instant and the whole setup takes up to 5 minutes.

What else I can do with TimelinesAI?

TimelineAI offers you a range of tool to help your business win and scale.

Along with Pipedrive integration that is available on any plan we offer:

Shared Inbox – add multiple Telegram accounts to appear in one timeline for collaboration and visibility.

Mass Messaging & Automation – Native Zapier Integration, Inbound & Outbound Webhooks and Mass Sending to boost your Sales & Marketing campaigns.