Do you have a WhatsApp business account and want to improve how you use the communication platform? You’ve come to the right place!
In this article, you’ll discover a powerful tool to boost your customer service and team collaboration. You also learn an easy method to back up customer information on your mobile phone or Google Drive.
Today, we teach you how to manage WhatsApp from your computer using TimelinesAI!
Why Managing WhatsApp Matters
Why is it important to manage WhatsApp media for business settings?
According to Statista, WhatsApp is the most popular of all instant messaging apps worldwide. It has two billion active users as of 2023, and it’ll rise to 3.5 billion by 2025!
Due to the huge number of mobile users, having a WhatsApp business account is beneficial to most companies.
Having a WhatsApp business platform for marketing increases conversion rates by seven times. Moreover, the cost of using WhatsApp is close to none.
In short, using apps to manage WhatsApp is one of the effective methods of increasing your sales!
How to Manage Your WhatsApp Business Account
How can you manage your WhatsApp business account to get the best results? Here are a few ways!
1. Use Your PC
Using your business phone to manage your WhatsApp business account is usual. However, you can improve your service if you learn how to manage WhatsApp from your computer!
With a PC, you may use WhatsApp organization tools such as TimelinesAI.
TimelinesAI lets you get additional devices for business purposes. It syncs everything into one interface. This means you have 360° visibility of your business, and your team can send quick replies to customers.
It also works with Google Drive, so you can manage your WhatsApp storage!
How to Manage WhatsApp From a PC
To manage WhatsApp messages on your computer, all you have to do is create an account with TimelinesAI.
Once your profile is set up, you’ll receive a QR code. When you scan this code using WhatsApp on your phone, your number will sync with the app.
After this, simply invite coworkers to your TimelinesAI workspace.
TimelinesAI is great for your WhatsApp business because it helps you manage chats and share an inbox with your team!
2. Have Multiple Admins
Handing tons of inquiries can be a straining task. To have better customer service, it’s best if you have many admins.
More people means faster responses. You may employ people to watch the chats around the clock.
The problem with this is that when you have additional devices, messages become harder to track. Luckily, you can have your sales team or admin team manage business chats using TimelinesAI!
How to Manage Two Accounts In WhatsApp
With TimelinesAI, all hands are on deck when handling your WhatsApp business account.
You’ll sync mobile devices so there’s only one shared inbox, even if you have multiple accounts. Plus, you get records of the chat history and grant partial access to customer information.
It’s one of the effective methods to manage a WhatsApp business because it brings cohesiveness and transparency to your service. What’s more, you can make customers happy when you give a direct response to inquiries.
3. Create Relevant Groups
Did you know that WhatsApp lets you create groups with up to 256 people?
Using groups to manage WhatsApp messages should be part of your business process. This is because WhatsApp business groups help you gain potential customers!
How to Manage WhatsApp Groups
Using TimelinesAI, it’s possible to give your admin team access to a broadcast list. You may upload a contact list to Google Drive and have your employees send bulk messages.
You can boost customer experience and increase your WhatsApp business engagement!
4. Keep Your Information Organized
Keeping your chat list organized is essential for managing a WhatsApp business account. If you arrange data and sort messages, it’ll be easier to contact customers.
Remember to use admin tools and your Google Drive to filter customers by demographics. This lets you conduct targeted marketing!
How to Manage Information In WhatsApp
Giving each team member a specific profile picture keeps them organized. Yet, you can do more for your WhatsApp business account with TimelinesAI.TimelinesAI helps you use filters on your contact list. It separates your agents, so you get to give partial access to certain customers.
5. Back Your Information Up on Google Drive
Having a backup of deleted messages is important for a WhatsApp business.
Since additional devices have access to your account, there are times when you can’t avoid accidents from employees.
Fortunately, you can save your chat list and message history on Google Drive with TimelinesAI!
How to Manage WhatsApp Storage
TimelinesAI has a feature that allows you to recover chat history even if you lose your number. To do it, you may export CSV files to Google Drive.
If you upload data from your WhatsApp business to Google Drive, you don’t have to worry about losing your contact list!
6. Use AI Technology
Finally, having analytics tools for managing your WhatsApp business account streamlines your process. Automating routine tasks saves you time and money. You can use ChatGPT to answer common questions from customers. Due to this, your sales team can rest easy as AI makes faster responses!
How to Manage WhatsApp With ChatGPT
TimelinesAI has a ChatGPT integration and autoresponder for incoming messages.
All you have to do is create your account and adjust the TimelinesAI settings. After this, enable the ChatGPT box.
Don’t worry. You have full chat control, and the AI will give your customers a direct response!
Conclusion
Managing your WhatsApp business helps you gain customers, boost sales, and provide better service. It’s a necessary task if you want to succeed in business settings.
The good news is you can easily manage WhatsApp using TimelinesAI.
TimelinesAI gives you the power to make faster responses and improve team collaboration. You may use it to save your chat history into Google Drive and keep information organized.
Finally, you get visibility of your company, and you save money by streamlining your processes!
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