monday.com WhatsApp Integration

Connect your existing WhatsApp numbers to monday.com in under 2 minutes. Every message syncs as Updates on matching Items — full conversation history, searchable across all boards. Works with any monday.com plan.

Works with personal & business WhatsApp

Unlimited WhatsApp numbers per workspace

Native monday.com panel & embedded chat

No credit card required, cancel anytime.

1,500+

Active Teams using TimelinesAI

★ 4.6

Capterra · 116 reviews

3,100+

Installs on monday.com marketplace

★ 4.8/5

monday.com marketplace · 22 reviews

Everything You Need to Manage WhatsApp in monday.com

TimelinesAI connects your WhatsApp accounts to monday.com — personal or business, unlimited numbers, fully automatic sync.

⚡

Real-Time Message Sync

Every WhatsApp message syncs to your monday.com board as an Update on the matching item — within seconds. Text, images, documents, and voice notes — all captured automatically.

⟳

Auto-Create Board Items

New WhatsApp conversations automatically create new items on your chosen board. Phone number matching prevents duplicates across your workspace.

∞

Unlimited WhatsApp Numbers

Connect every team member's WhatsApp — personal or business. All conversations flow into one monday.com workspace with full visibility.

✉

Embedded Chat Panel

Chat with WhatsApp contacts directly inside monday.com using the TimelinesAI Chrome Extension. Full conversation history on any board item — chat directly from monday.com without switching tabs.

Connect WhatsApp to monday.com in 3 Steps

No developers needed. Just scan a QR code and your messages start syncing.

Sign Up & Connect WhatsApp

Create a free TimelinesAI account and scan a QR code to link your WhatsApp — just like WhatsApp Web.

Connect monday.com

Click "Connect" in the Integrations tab. Authorize via monday.com OAuth — one click, done.

Messages Start Syncing

WhatsApp conversations automatically appear as Updates on monday.com items. New items get created on your boards based on your rules.

Simple, Transparent Pricing

All plans include a 10-day free trial with full access. No credit card required.

CRM Integration

Sync WhatsApp with your CRM

$25/seat/mo

$20/seat billed annually

What\'s included

1,000 workflow actions/month
Native CRM integrations (Pipedrive, HubSpot, monday.com, Zoho, Salesforce, Close CRM)
Zapier & Make automation
ChatGPT summaries & auto-response
Mass messaging via CSV import

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⭐ Most Popular

Shared Inbox

Collaborate on WhatsApp as a team

$40/seat/mo

$32/seat billed annually

Everything in CRM Integration, plus

2,000 workflow actions/month
Shared Inbox for real-time collaboration
Assign & track chat responsibility
Advanced filters & labels
Analytics & reporting
Bulk reply campaigns
Auto-responder & chat dispatcher

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Mass Messaging & Automation

High-volume outreach at scale

$60/seat/mo

$48/seat billed annually

Everything in Shared Inbox, plus

3,000 workflow actions/month
High-volume WhatsApp sending
Flexible speed & contact limits
Built for outreach & sales teams
50MB media attachment limit
WhatsApp Business API (coming soon)

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What monday.com Users Say

Real reviews from monday.com Marketplace

★★★★★

"Makes our operations so much easier with live WhatsApp chat inside monday.com"

Verified monday.com Marketplace Review

Nov 03, 2025

★★★★★

"Helps a lot with sending Whatsapp notifications"

Verified monday.com Marketplace Review

Oct 06, 2025

★★★★★

"Pretty solid! this helps us very much with tracking WhatsApp conversations with our leads along the entire pipeline, super easy to integrate and use."

Verified monday.com Marketplace Review

Jun 17, 2025

See It in Action

Watch how WhatsApp messages flow into monday.com automatically.

TimelinesAI monday.com WhatsApp Integration demo

WhatsApp + monday.com Integration Walkthrough

Setup to first sync in under 3 minutes

Watch on YouTube

Who Is This Integration For?

Whether you’re a solo founder or a 50-person sales team, if your customers are on WhatsApp and your CRM is monday.com — this is for you.

🎯

Sales Teams

Close deals faster with WhatsApp synced to your pipeline board
Every prospect message synced as an Update on the matching item
New items auto-created from incoming conversations
Send follow-ups directly from monday.com

🛎

Customer Support Teams

Manage WhatsApp support with full board context
Shared inbox for team-wide visibility
Assign conversations to specific team members
No more switching between WhatsApp and monday.com

🏢

Agencies & Multi-Client Teams

Connect unlimited WhatsApp numbers — one per client
Each client's conversations on separate boards
Team members see only what's relevant to them
Full audit trail of every conversation

🚀

SMB Companies

Works with personal WhatsApp — no Business API needed
2-minute setup via monday.com Marketplace
Built-in recipes automate repetitive work
Scale from 1 to 50+ WhatsApp numbers as you grow

Frequently Asked Questions

How quickly can I set up the WhatsApp–monday.com integration?

Most teams are fully connected in under 5 minutes. Install from the monday.com Marketplace, scan a QR code to connect WhatsApp, authorize via OAuth, and messages start syncing as Updates on your boards immediately.

Does this work with my existing WhatsApp number?

Yes. TimelinesAI works with your current WhatsApp numbers — personal or business. No need to create a new number, port an existing one, or set up a separate WhatsApp Business API account.

Can I connect multiple WhatsApp numbers?

Absolutely. Connect as many WhatsApp numbers as your team needs — there's no limit. Each team member can connect their own number, and all conversations flow into one shared monday.com workspace.

How do monday.com recipes work with WhatsApp?

TimelinesAI provides native monday.com recipes (automations) that trigger on new incoming or outgoing WhatsApp chats. When a recipe triggers, it can auto-create items, move items between groups, notify team members, or update columns — all automatically. Over 42,000 recipes have been triggered in the last 6 months.

Can I send WhatsApp messages from monday.com?

Yes. Use the embedded chat panel to send messages directly from any board item. You can send free-text messages or use templates — replies sync back as Updates automatically. Over 43,000 messages sent from monday.com in the last 6 months.

Can I route messages to different boards?

Yes. Configure which boards receive WhatsApp conversations. You can set up separate boards for leads, support tickets, or projects — each with their own recipes and automations.

Which monday.com plans does this work with?

TimelinesAI works with all monday.com plans — Individual, Basic, Standard, Pro, and Enterprise. The integration connects via monday.com's standard OAuth from the Marketplace.

Does monday.com have a native WhatsApp integration?

monday.com doesn't have a built-in WhatsApp integration. TimelinesAI is the leading WhatsApp integration on the monday.com Marketplace, with native recipes, embedded chat, and full message sync. Install from the Marketplace and connect in minutes.

Can I use the embedded chat view inside monday.com?

Yes. The embedded chat panel opens directly inside any monday.com item. See full WhatsApp conversation history and reply without leaving your board — 47,831 embedded chat views logged in the last 6 months.

How much does it cost?

Plans start at $25/user/month for message sync and shared inbox. The CRM + Automate plan at $40/user/month adds auto-creation of items, recipes, and the embedded chat panel. All plans include a free 10-day trial — no credit card required.

Is my data secure?

Yes. TimelinesAI uses end-to-end encryption for message transfer, stores data in secure EU/US data centers, and is fully GDPR-compliant. Your WhatsApp messages sync directly to your monday.com boards — we don't store message content permanently on our servers.

Two Ways to Integrate WhatsApp with monday.com

Each serves different needs. Choose the one that fits your team.

Option 1

WhatsApp Business API

Third-party tools on the monday.com Marketplace. Requires a new business number, Meta Business verification, and template approvals.

Best for broadcast messaging

✓ Recommended

TimelinesAI Integration

Works with your existing WhatsApp numbers — personal or business. Connect via QR code in under 2 minutes. No API setup needed.

Best for automatic sync to monday.com

What Does the Integration Do?

TimelinesAI provides a two-way sync between WhatsApp and monday.com.

Messages → UpdatesEvery WhatsApp message syncs as an Update on the matching board item.

RecipesNative monday.com recipes trigger on new chats. Auto-create items, notify team members.

Board RoutingRoute conversations to specific boards based on your rules — leads, support, projects.

Embedded ChatReply to WhatsApp messages directly from any board item via the chat panel.

Group Chat SyncOptionally sync WhatsApp group conversations to monday.com.

Looking for a different CRM? See all WhatsApp CRM integrations →

Ready to Connect WhatsApp to monday.com?

Start your 10-day free trial today. No credit card required. Set up in under 5 minutes.

No credit card required, cancel anytime.