One-click WhatsApp & Pipedrive integration

Your team using multiple individual WhatsApp numbers? Start tracking communication with automatic real-time updates into Persons and Deals.


Unlimited WhatsApp numbers allowed
Setup takes just 2 minutes
Pricing starts at $15 per month

Start Free 10 day Trial
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Trusted by top businesses worldwide

maria m.
2022-10-06
lo maximo lo máximo ☺porque se gurda la información, es lo maximo ☹todo me gusta, es lo maximo sin quejas feliz con este producto
Verified Reviewer
2022-10-06
Good Software! Generally, my experience with Timelines is very good! ☺My favorite thing about the software is the messages apears instantly in the CRM when I chat with a client in whatsapp and this action helps me because I testify that I chatted with the client. ☹Sometimes the system crash while I work and this thing is very annoying
Ampsus A.
2022-10-06
A great app! I have been using this app in my sales team, and I think It helps to improve our sales environment, giving us tools to follow all the chats and interactions with our customer. This App has been helping us to improve our customer service, in fact! ☺The app show the interactions with customers in real time!! ☹Sometimes, the app may disconnect from whatsapp, but is easy to log in again.
Heisvel R.
2022-10-06
Recomendada ☺Practico, novedoso, buena herramienta de trabajo ☹No esta en español, no hay manual de uso
Estefania M.
2022-10-06
Excelente Software, muy util para la gestion de clientes. ☺Su facil uso, ademas funciona muy bien las convesaciones se transfieren muy facil a Pipedrive para una fácil revisión y gestión. ☹Se pueden ver los chat de todos los conectados cuando se entra a la pagina principal y es un poco molesto.
Betsy F.
2022-10-06
Very practical ☺I like that reminds me all the conversation with my clients ☹I think there are no cons, I'm very satisfied.
Balder G.
2022-10-06
Amazing software ☺It really helps to keep track of bussiness and sale forces work ☹Nothing, I have not found any cons yet
Mariel M.
2022-10-06
Migrante ayuda en la gestion ☺es facil de usar , queda todo registrado ☹todo bien , a veces se desconecta y no quedan registradas las conversaciones
orneglys r.
2022-10-06
funcional ☺es un software practico y funcional, objetivo ☹invasión a la privacidad, porque todo el mundo lo lee

Connect Multiple Whatsapp Numbers

Connect and synchronize 100+ WhatsApp numbers

You can keep using existing WhatsApp numbers

In-app onboarding to get you started within minutes
Works with any WhatsApp number (business or personal)
No WhatsApp business API required
Start Free 10 day Trial
WhatsApp Pipedrive integration

Automatically track and preserve WhatsApp Business communication

Connect and forget - all updates will be synced real-time

Automatic creation of Persons and Deals for new incoming chats
Send messages directly from Pipedrive
Start Free 10 day Trial

Frequently asked questions

Learn more about automatic Pipedrive WhatsApp integration

How to integrate WhatsApp with Pipedrive?

TimelinesAI enables you to integrate WhatsApp profile with Pipedrive directly, in one click:

  1. Install TimelinesAI – WhatsApp Pipedrive integration on the Pipedrive marketplace.
  2. Connect your WhatsApp account to TimelinesAI by scanning the system-generated QR code with your WhatsApp mobile application.
  3. Press “Connect” on the Integrations>Pipedrive page.

That’s it! From this moment, the WhatsApp messaging from the connected WhatsApp account will be automatically synchronized into corresponding Pipedrive’s Persons and Deals. Matching happens automatically based on the WA number of your contacts. For new contacts that aren’t yet created in your CRM, Persons and Deals will be created automatically.

Does it work with regular Whatsapp numbers? Whatsapp business numbers?

TimelinesAI – WhatsApp Pipedrive integration works with any type of WhatsApp accounts. Simply connect your WhatsApp account by scanning the system-generated QR code, and your contacts and messaging from WhatsApp will be synchronized into Pipedrive automatically.

Can I connect multiple Whatsapp numbers to synchronize Whatsapp communication of my sales or support agents into Pipedrive?

Yes. If you connect multiple WhatsApp accounts to TimelinesAI app, all WhatsApp messaging will be seamlessly synchronized into Pipedrive.

To connect multiple WhatsApp accounts to TimelinesAI, invite your team members into the TimelinesAI app, and ask them to connect their WhatsApp numbers by scanning the system-generated QR code on the WhatsApp tab. If your TimelinesAI workspace is already connected to Pipedrive, new messages from connected WhatsApp numbers will be synchronized into Pipedrive.

How much does Pipedrive Whatsapp integration cost?

The pricing starts at $15/mo.  Annual discounts apply. Learn more about the plans on the Pricing page.

Does this Whatsapp Pipedrive integration support attachment files (documents, voice messages, etc.)?

Yes. Attachments from your WhatsApp communication will be synchronized into Pipedrive and displayed in the corresponding Persons and Deals.

How does TimelinesAI match contacts from Whatsapp in Pipedrive? Will there be a problem with how we are used to format contact numbers? (e.g. including +, country code, etc.)

TimelinesAI matches contact numbers in several steps. First, we try the exact match in a full international format with leading “+”. If there is no match, we start truncating characters from the left side of the number (as a character string) and fuzzy matching against the number saved in Pipedrive. We stop, when there are 7 characters left (too few for an accurate match) and consider this as no-match. In this case, a new contact (Person) will be created automatically.

In other words, there will generally be no problem with whatever way you’re using to save your contact numbers.

Can I reply to Whatsapp from Pipedrive with your integration?

Yes. TimelinesAI adds a “Send WhatsApp message” button to the Contacts and Deals section on Pipedrive. It enables you and your agents to send WhatsApp text messages and attachments right from Pipedrive interface.

What happens if my device goes offline? Will the integration catch up on the Whatsapp communication when I reconnect?

TimelinesAI supports WhatsApp multidevice. It means that the connected WhatsApp accounts are always online, even if the device or Internet of your manager is turned off. There will be no gaps in synchronization.

An additional benefit is that your managers can use WhatsApp Web, WhatsApp Desktop and WhatsApp mobile app. TimelinesAI will automatically sync the messaging in the background with no additional effort from their side.

Can I use Zapier to introduce additional Pipedrive Whatsapp automation?

Yes. TimelinesAI has a Native Zapier integration that is available on our Mass Messaging & Automation plan along with Webhooks and Mass Sending.

Can I try the Whatsapp to Pipedrive integration for free?

Yes. Register a profile on TimelinesAI, and you will get 10 days of fully functional free trial. The connection of the number and Pipedrive is instant and the whole setup takes up to 5 minutes.

No business or WhatsApp API approval is required.

What else I can do with TimelinesAI?

TimelineAI offers you a range of tool to help your business win and scale.

Along with Pipedrive integration that is available on any plan we offer:

Shared Inbox – add multiple WhatsApp numbers to appear in one timeline for collaboration and visibility.

Mass Messaging & Automation – Native Zapier Integration, Inbound & Outbound Webhooks and Mass Sending to boost your Sales & Marketing campaigns.

Try Pipedrive integration for free