Never lose a customer in your WhatsApp chats
Your customers write to you on WhatsApp all day. Timelines CRM puts every one of them on one simple board: who wants to buy, what they asked for, and who you have to answer today.
One board, built from the WhatsApp chats you already have. Every customer moves left to right, from the first message to paid.
The problem
Your best customer is buried 40 chats down
A customer asks your price on Tuesday. You answer. By Friday there are forty new chats on top of that one, and nobody remembers who was ready to buy. WhatsApp is the best place to sell and the worst place to remember who is still waiting for you.
Today: 214 chats. Which one is money?
You sent a price. Nobody came back.
Someone asked your price three days ago. The chat is buried, and so is the order.
He said "next month". Nobody wrote it down.
The promise lives in one seller's head. Next month, nobody remembers it.
You cannot see who is ready to buy
How many customers are waiting for an answer right now? In a chat list, finding out takes an hour.
With Timelines CRM: 32 open deals, each with a next step
Timelines CRM works on those exact chats. Same number, same conversations - now with a board, reminders, and notes that write themselves.
What you get
A CRM that does not feel like a CRM
You never needed sales software before, and this one does not ask you to learn any. Seven simple tools, each built for one to five people who sell in WhatsApp all day.
The board
Every customer has a place on the board
One tap turns a chat into a deal - one customer who wants to buy something. Then you drag the card across the board as the talk moves forward: New, Talking, Price sent, Paid. "What is still open?" becomes one look instead of an hour of scrolling.
- You name the steps yourself: New, Price sent, Paid…
- Each column shows how many customers are in it
- One tap from a card back into the WhatsApp chat
AI notes
You stop typing. AI writes down what the customer wants.
The AI reads your chat and fills in the details: how much, how many, what they asked for, what you promised. When new messages arrive, it updates them. It writes in the same language you and your customer use.
- A short summary on every customer
- Updated by itself from new messages
- You confirm or edit every value
Reminders
Never forget to follow up again
Set a reminder without leaving the chat. Every morning the app opens on one list: what is late at the top, what is due today under it. Most sales are lost because nobody came back - this is the screen that stops that.
- A reminder on any customer or deal
- Late follow-ups you cannot miss
- Reminders in the app and by email
Saved replies
Stop typing the same three answers all day
Save the messages you send constantly - the price list, the quote, the friendly reminder - and send one with a tap, with the customer's name already filled in. A new seller sounds like your best seller on day one.
- The customer's name is filled in for you
- Sent in one tap from the chat
- The whole team uses the same replies
Contacts
Every chat is already a contact
Nothing to import, no spreadsheet, no double entries. The moment someone writes to you they are in the CRM, with their name, their number and everything you have discussed.
- Created automatically from WhatsApp
- Matched by phone number, never doubled
- Find anyone by tag, step or last reply
Your team
Your customer list stays yours, even when a seller leaves
Invite your sellers and give every chat one owner, so two people never answer the same customer. The contacts live in the business account - nobody walks out with your customer list on their phone.
- Give any chat to a seller
- Admin and member roles
- Everyone works on one board
Setup
Working in five minutes, on the number you already use
Scan a QR code with the WhatsApp on your phone. Your chats and your history come with you. No new number, nothing to import, no call with a salesperson. A short checklist walks you to a working board.
- Keep the number your customers already know
- Your chat history comes with you
- Works on your phone and your computer
From the team behind TimelinesAI
Timelines CRM is made by TimelinesAI. More than 1,000 teams already use TimelinesAI to sell on WhatsApp every day. If you already pay for TimelinesAI, the CRM costs you nothing extra at launch.
Who it's for
Made for people who sell all day in WhatsApp
If your sales process is "people message us and we reply", this was made for you.
Shops and wholesale
Orders, quantities and returning customers that live only in chat.
Services and agencies
Prices to send, offers to chase, and follow-ups that decide the month.
Clinics and studios
Bookings, reminders and returning clients handled by one or two people.
One-person businesses
One person, one number, dozens of live conversations worth real money.
Questions, answered
Be first in line
Timelines CRM opens in August 2026. Join the waitlist: you get in before everyone else, and you hear the price before launch.
Included for paying TimelinesAI customers at launch