HubSpot WhatsApp Integration

Sync WhatsApp messages with HubSpot in real time. Automate updates to Contacts and Deals, collaborate seamlessly with your team.

TimelinesAI connects WhatsApp (personal or business accounts) to HubSpot CRM in under 5 minutes—no WhatsApp Business API required. All messages sync automatically to HubSpot Contacts and Deals in real-time. Supports unlimited WhatsApp numbers per team. Native integration with HubSpot Workflows for automated messaging.

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Sync unlimited WhatsApp numbers into HubSpot

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Native integration with HubSpot Workflows

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Supports both Business and personal WhatsApp numbers

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Easy 2-minute setup with QR code—no API needed

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What is TimelinesAI HubSpot WhatsApp Integration?

TimelinesAI is a WhatsApp-CRM integration platform that connects your WhatsApp accounts directly to HubSpot CRM. Unlike solutions requiring WhatsApp Business API setup, TimelinesAI works with both personal WhatsApp and WhatsApp Business accounts—you simply scan a QR code to connect.

Once connected, all WhatsApp messages automatically sync to HubSpot Contacts and Deals in real-time. The integration supports unlimited WhatsApp numbers, making it ideal for sales teams where each representative uses their own number.

TimelinesAI integrates natively with HubSpot Workflows, allowing you to trigger automated WhatsApp messages based on deal stage changes, form submissions, or any HubSpot automation trigger. Messages appear in the HubSpot Activity Timeline with full conversation history, attachments, and media files.

Tuncsiper, B.
Verified HubSpot Marketplace Review - Jun 4, 2025
Brilliant Tool for Managing All WhatsApp Chats in One Convenient Place"It’s a brilliant service – super effective and easy to use. You can track all your WhatsApp conversations in one place. Definitely recommend it!"

Key Features of HubSpot WhatsApp Integration

Everything you need to manage WhatsApp conversations in HubSpot.

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Real-Time Message Sync

All WhatsApp messages sync to HubSpot Contacts and Deals within 3-5 seconds. Includes text, images, documents, voice notes, and other attachments. Full conversation history appears in the HubSpot Activity Timeline.

HubSpot Workflow Integration

Send automated WhatsApp messages directly from HubSpot Workflows. Trigger messages based on deal stage changes, form submissions, lifecycle stage updates, or any custom workflow trigger

Multi-Number Support

Connect unlimited WhatsApp numbers to a single TimelinesAI workspace. Each team member can use their own number while all conversations sync to the shared HubSpot CRM.

Shared Inbox

Collaborate on WhatsApp conversations with your team. Assign chats, add internal notes, and track response times. Available on Shared Inbox and higher plans.

How to Connect WhatsApp to HubSpot

Get started in 4 simple steps—no technical expertise required.

1. Sign Up for Trial

Create your TimelinesAI account. The 10-day trial is fully functional with no credit card required.

2. Connect WhatsApp

Scan the QR code with your WhatsApp app. Works with both personal and business accounts.

3. Connect HubSpot

Authorize TimelinesAI to connect to your HubSpot account via OAuth. Takes 30 seconds.

4. Start Syncing

Messages automatically sync to HubSpot Contacts and Deals. Configure workflow automations as needed.

TimelinesAI Pricing for HubSpot Integration

TimelinesAI offers three pricing tiers. All plans include the core HubSpot integration. Pricing is per user (seat), where each user can connect one WhatsApp account.

Monthly
Annual
Annual savings up to 20%
Most Popular
CRM Integration

$25/seat (user profile)

You need a seat for each
user connecting a WhatsApp account.

$20/seat (user profile)

Shared Inbox

$40/seat (user profile)

You need a seat for each
user connecting a WhatsApp account.

$32/seat (user profile)

Everything in previous plans, plus:

Mass Messaging & Automation

$60/seat (user profile)

You need a seat for each
user connecting a WhatsApp account.

$48/seat (user profile)

Everything in previous plans, plus:

Free Trial: All plans include a 10-day free trial with full functionality. No credit card required to start.

TimelinesAI vs HubSpot Native WhatsApp Integration

There are several ways to connect WhatsApp to HubSpot. Here’s how TimelinesAI compares to the main alternatives:

Feature TimelinesAI Native HubSpot WhatsApp Other Competitors
Personal WhatsApp Support ✓ Yes ✗ No (API only) ◐ Limited
WhatsApp Business API Required ✓ Not required ✗ Required ◐ Varies
Multi-Number Support ✓ Unlimited ◐ 1 per account ◐ Limited
Native HubSpot Workflow Integration ✓ Native ✓ Native ◐ Via Zapier
Setup Time 5 minutes Days to weeks Days to weeks
Message Template Approval ✓ Not required ✗ Required ✗ Required
Starting Price $25/user/mo Included (with API costs) $15–$79/mo
HubSpot Marketplace Rating 4.7/5 (42 reviews) N/A (native) 4.3–4.5/5

What HubSpot Users Say About TimelinesAI

Tuncsiper, B.
Verified HubSpot Marketplace Review - Jun 4, 2025
Brilliant Tool for Managing All WhatsApp Chats in One Convenient Place"It’s a brilliant service – super effective and easy to use. You can track all your WhatsApp conversations in one place. Definitely recommend it!"
Victtoriano, C.
Verified HubSpot Marketplace Review - Aug 26, 2025
Highly recommended!"It works very well, it has helped us a lot to have a better support and we can easily and efficiently manage chats with the whole team. We are a company that is 100% human support without bots and Timelines has helped us to achieve this."
dos Santos, L.E.
Verified HubSpot Marketplace Review - Aug 15, 2025
Extremely helpful automation that seamlessly connects conversations without any manual work"The integration is extremely helpful."
De Klerk, N.
Verified HubSpot Marketplace Review - May 24, 2025
Game Changer!"This is the integration you have been waiting for! Timelines is a game changer for our organisation. Extremely easy to use and setup, integrates with HubSpot seamlessly! Cyril and support have been amazing with advice, assistance and support. I would rate this higher if I could!"
von Buettner, T.
Verified HubSpot Marketplace Review - Sep 18, 2025
Excellent product with perfect HubSpot integration and attentive support"Easy to use product. Integration with HubSpot works superbly, including searching for existing contacts to avoid duplication."
grosbard, O.
Verified HubSpot Marketplace Review - Jul 29, 2025
Maintain personalized support with easy HubSpot integration"Allow us to keep using the WhatsApp app as a communication tool that the customer likes so much, without the WhatsApp API limitations."

Step-by-Step HubSpot WhatsApp Integration Setup

Watch this step-by-step video to learn how to set up HubSpot WhatsApp Integration with TimelinesAI. Quickly connect your WhatsApp account, sync messages, and start managing conversations directly from HubSpot CRM.

Frequently Asked Questions

Everything you need to know about connecting WhatsApp to HubSpot.

You can connect WhatsApp to HubSpot in under 5 minutes. Simply scan a QR code with your WhatsApp mobile app, connect your HubSpot account, and configure your preferences. Your WhatsApp messages will automatically start syncing to HubSpot contacts and deals immediately.

Both work! TimelinesAI supports both regular WhatsApp and WhatsApp Business accounts. You can connect whichever account you’re already using without any additional setup.

Yes. TimelinesAI automatically matches your WhatsApp contacts with HubSpot contacts based on phone numbers. The system works with any phone number format (with or without country codes), so your existing data syncs seamlessly without manual matching.

Yes, your whole team can connect their individual WhatsApp numbers. You need a seat for each user connecting a WhatsApp account. Each team member scans their own QR code, and all conversations from all connected numbers automatically sync to the appropriate HubSpot contacts and deals. Perfect for sales teams, support teams, or different departments.

 The pricing starts at $25/mo. Annual discounts apply. Learn more about the plans on the Pricing page. 

All WhatsApp messages appear directly in the Activity timeline of your HubSpot contacts and deals, organized in 24-hour conversation blocks. Attachments are automatically uploaded to HubSpot’s Files section and linked to the conversations. Everything stays organized and searchable in one place.

Ready to Connect WhatsApp to HubSpot?

Start your 10-day free trial today. No credit card required.

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