Plans for Teams Using WhatsApp at Every Level

Q: Is the $25 CRM Integration plan price per user, or for the whole team?

In TimelinesAI, pricing is per seat (per user).1 seat = 1 user in your workspace.If you have 5 users, you’ll need 5 seats. Example: On the CRM Integration plan, each seat is $25/month. So, for 5 users, the total price is $125/month.

Q: Are there limits on how many WhatsApp messages we can send?

1-to-1 messages: Unlimited on all plansMass Messaging & Automations (Make.com, Zapier, Workflows): These use credits from your mass messaging quota.1 message sent = 1 credit.Quota is allocated per user (seat). Example: On the CRM Integration plan, you get 50 mass messaging credits per user. If you have 5 users, that’s 250 credits total for the workspace. Any team member can use all of them.

Q: Can we buy extra mass messaging quota?

Recurring extra packages (added to your subscription)One-time “Pay-As-You-Go” packages The price of extra packages depends on your plan. To get exact pricing, just ask us via Live Chat or email us at support@timelines.ai.

Connect multiple WhatsApp numbers to a shared inbox, collaborate with your team, and integrate with CRMs like Pipedrive, HubSpot, Zoho, Salesforce, and monday.com — plus automate with tools like Zapier and Make.

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Choose Your Plan

Monthly

Annual

save up to 20% annually

Most popular

CRM Integration

$25/seat (user profile)

$20/seat (user profile)

1,000 workflow actions/month
Connect 1 WhatsApp account per user
WhatsApp communication and media sync via CRM integrations / Webhooks
Native integration with: Pipedrive, HubSpot, monday.com, Zoho, Salesforce, Zapier & Make
Messaging automation with native Zapier & Make integration and API
ChatGPT summaries and auto-response
Mass Messaging campaigns via CSV import
Chrome Extension for embedded chat view from any CRM
⭐ Free monthly integration consulting (10+ users)

Shared Inbox

$40/seat (user profile)

$32/seat (user profile)

Everything in previous plans, plus:

2,000 workflow actions/month
Shared Inbox interface to manage WhatsApp messaging in real-time
Advanced custom views of WA contacts with Filters and Labels
Automatically assign and track responsibility for chats
Analytics & reporting
Bulk reply campaigns from the shared inbox
Auto-responder and chat dispatcher

Mass Messaging & Automation

$60/seat (user profile)

$48/seat (user profile)

Everything in previous plans, plus:

3,000 workflow actions/month
High-volume WhatsApp sending automation
Flexible limits on sending speed and contacts
Built for outreach, customer engagement, and sales teams
(Coming soon) Support for WhatsApp Business API (WABA)

Have a bigger team or need customizations?

Custom combination of features from previous plans

Account management and premium technical support

Custom integrations and development (WhatsApp to CRM, TimelinesAI adjustments, etc.)

Custom mass sending & automation quota

Compare Our Plans

CRM Integration

$25/seat (user profile)

Shared Inbox

$40/seat (user profile)

Mass Messaging

$60/seat (user profile)

Steps

Integrations

Advanced Automation

Chats Management and Collaboration

Mass Messaging

Control, Access & Privacy

Data access

Auto-response and AI

Frequently Asked Questions

Are there limits on the number of chats, contacts, and messages?

No, there are no limits on the number of chats, contacts, or messages you can have in TimelinesAI. These core features are included free with all plans, so you can manage unlimited contacts and conversations without any additional charges.

Is the $25 CRM Integration plan price per user, or for the whole team?

In TimelinesAI, pricing is per seat (per user).

1 seat = 1 user in your workspace.
If you have 5 users, you’ll need 5 seats. Example: On the CRM Integration plan, each seat is $25/month. So, for 5 users, the total price is $125/month.

What phone numbers does TimelinesAI work with?

TimelinesAI works with regular WhatsApp numbers that are connected to either WhatsApp Business or WhatsApp Messenger. Any standard phone number that has been properly set up with WhatsApp can be integrated with our platform.

How many WhatsApp numbers can I connect?

You can connect any number of WhatsApp accounts to your TimelinesAI workspace. There are no restrictions on the quantity of numbers you can integrate, allowing you to scale your communication setup based on your business needs.

Can I use my WhatsApp account normally after connecting it to TimelinesAI?

Yes, there will be no disruption to your normal WhatsApp usage after connecting to TimelinesAI. You can continue to make calls, receive calls, and use all WhatsApp features exactly as you did before the integration.

Are there limits on how many WhatsApp messages we can send?

1-to-1 messages: Unlimited on all plans
Mass Messaging & Automations (Make.com, Zapier, Workflows): These use credits from your mass messaging quota.
- 1 message sent = 1 credit.
- Quota is allocated per user (seat). Example: On the CRM Integration plan, you get 50 mass messaging credits per user. If you have 5 users, that’s 250 credits total for the workspace. Any team member can use all of them.

Can we buy extra mass messaging quota?

Recurring extra packages (added to your subscription)
One-time “Pay-As-You-Go” packages The price of extra packages depends on your plan. To get exact pricing, just ask us via Live Chat or email us at support@timelines.ai.

Is your API and service connections safe?

Yes, our API and service connections are completely safe and secure. We implement robust security measures to protect your data and ensure all integrations work reliably without compromising your information.