HubSpot WhatsApp Integration

Connect your existing WhatsApp numbers to HubSpot in 2 minutes. Every message, contact, and deal — synced automatically in real time.
Works with personal & business WhatsApp
Unlimited WhatsApp numbers per workspace
Native HubSpot Workflow integration
4.7/5 on HubSpot Marketplace (42 reviews)
Image
4.7/5
HubSpot Marketplace
2 min
Setup Time
WhatsApp Numbers
6
CRM Integrations

Everything You Need to Manage WhatsApp in HubSpot

TimelinesAI connects your existing WhatsApp accounts to HubSpot CRM — personal or business, unlimited numbers, fully automatic sync.

Real-Time Message Sync

All WhatsApp messages sync to HubSpot Contacts and Deals within seconds. Text, images, docs, and voice notes included.

🔄

HubSpot Workflow Integration

Send automated WhatsApp messages from HubSpot Workflows. Trigger on deal stages, form fills, or any custom event.

📱

Unlimited WhatsApp Numbers

Connect every team member's WhatsApp — personal or business. All conversations flow into one shared HubSpot CRM.

👥

Shared Team Inbox

Collaborate on WhatsApp conversations. Assign chats, add internal notes, track response times across your team.

Connect WhatsApp to HubSpot in 4 Steps

No developers needed. Just scan a QR code and your messages start syncing.
1

Create Account

Sign up for a free 10-day trial. No credit card required.

2

Scan QR Code

Open TimelinesAI, scan the QR code with your WhatsApp app.

3

Connect HubSpot

Authorize via OAuth. Takes about 30 seconds.

4

Start Messaging

Messages sync to HubSpot in real time. You're done.

Simple, Transparent Pricing

All plans include a 10-day free trial with full access. No credit card required.
CRM Integration
$25 /user/mo
$20/user/mo billed annually
  • HubSpot sync
  • 1 WhatsApp number per user
  • Workflow automations
  • ChatGPT summaries
  • Chrome extension
Start Free Trial
Mass Messaging
$60 /user/mo
$48/user/mo billed annually
  • Everything in Shared Inbox +
  • High-volume sending
  • Flexible sending limits
  • Priority support
Start Free Trial

What HubSpot Users Say

★★★★★
"Brilliant Tool for Managing All WhatsApp Chats"
"It's a brilliant service – super effective and easy to use. You can track all your WhatsApp conversations in one place."
Tuncsiper, B. — HubSpot Marketplace
★★★★★
"Game Changer!"
"This is the integration you have been waiting for! Extremely easy to use and setup, integrates with HubSpot seamlessly!"
De Klerk, N. — HubSpot Marketplace
★★★★★
"Excellent product with perfect HubSpot integration"
"Easy to use product. Integration with HubSpot works superbly, including searching for existing contacts to avoid duplication."
von Buettner, T. — HubSpot Marketplace

See It in Action

Watch how to connect WhatsApp to HubSpot with TimelinesAI — from signup to first synced message.

Automation Workflows You Can Set Up

These aren’t theoretical integrations. They’re workflows our users run every day — backed by real usage data from thousands of HubSpot-connected teams.

Auto-Sync Every WhatsApp Message to HubSpot

Every WhatsApp message — text, images, documents, voice notes — automatically appears in the HubSpot Activity Timeline of the matching contact. No manual logging, no copy-pasting.

750+ activity syncs per active user/month

Send WhatsApp from HubSpot Workflows

Trigger automated WhatsApp messages when a deal stage changes, a form is submitted, or a lifecycle stage updates. Set it up once in HubSpot Workflows — it runs automatically.

Native HubSpot Workflow action — no Zapier needed

Auto-Create Deals from WhatsApp Conversations

Configure TimelinesAI to automatically create a HubSpot Deal when a new WhatsApp conversation starts. Assign it to the right pipeline and stage. Your sales team never misses an opportunity.

20,000+ deals auto-created by users in 6 months

Auto-Create Contacts from WhatsApp

When someone new messages you on WhatsApp, TimelinesAI automatically creates a HubSpot Contact with their phone number and name. No manual data entry.

59,000+ contacts auto-created in 6 months

Custom Actions: Send to Deal or Contact

The most powerful feature for power users. Create custom actions that push specific WhatsApp messages or conversation data directly into any HubSpot Deal or Contact field. Users who set this up stay 6–7x longer.

Power users average 828 send-to-deal actions/month

Embedded Chat View Inside HubSpot

Read and reply to WhatsApp conversations directly inside HubSpot’s sidebar — without switching tabs. Works on any Contact or Deal record via the TimelinesAI Chrome Extension.

74,000+ sidebar views in 6 months

Who Is This Integration For?

Whether you’re a solo founder or a 50-person sales team, TimelinesAI adapts to how your team actually uses WhatsApp with HubSpot.

Sales Teams

Track every WhatsApp deal conversation in HubSpot automatically.

  • Auto-create deals when new WhatsApp conversations start
  • Full conversation history on every HubSpot deal record
  • Send follow-ups from HubSpot Workflows — no app switching
  • Each rep uses their own WhatsApp number, all synced centrally

Customer Support Teams

Manage WhatsApp support conversations alongside HubSpot tickets.

  • Shared inbox for team-wide visibility into WhatsApp conversations
  • Auto-assign chats to agents based on rules
  • Response time tracking and analytics
  • ChatGPT-powered auto-responses for common questions

Agencies & Multi-Client Teams

Connect multiple WhatsApp numbers across clients — all feeding into one HubSpot.

  • Unlimited WhatsApp numbers per workspace
  • Each team member connects their own number via QR code
  • Internal notes and chat assignment for collaboration
  • Free monthly integration consulting for 10+ seat teams

Growing Companies

Start with one seat, scale to your entire team without migration.

  • Works with personal WhatsApp — no Business API setup needed
  • 2-minute setup, no technical skills required
  • Scales from 1 seat to 100+ without configuration changes
  • Coming soon: WhatsApp Business API (WABA) support for campaigns

Frequently Asked Questions

How quickly can I set up the WhatsApp–HubSpot integration?
With TimelinesAI, under 5 minutes. Sign up, scan a QR code, connect HubSpot via OAuth, and messages start syncing immediately. HubSpot's native integration takes longer due to Meta Business verification and API setup — typically days to weeks.
Does this work with my existing WhatsApp number?
Yes. TimelinesAI works with any existing WhatsApp number — personal or business. Just scan a QR code to connect. No new number needed, no porting required.
Can I connect multiple WhatsApp numbers to HubSpot?
With TimelinesAI, yes — unlimited numbers. Each team member connects their own WhatsApp account, and all conversations sync to HubSpot. HubSpot's native integration is limited to one number per connected account.
Will my existing HubSpot contacts automatically match with WhatsApp?
Yes. TimelinesAI matches WhatsApp contacts with HubSpot contacts by phone number. It handles different formats (with or without country codes) automatically.
Can I send automated WhatsApp messages from HubSpot Workflows?
Yes. TimelinesAI integrates natively with HubSpot Workflows as a custom action. Trigger WhatsApp messages based on deal stage changes, form submissions, lifecycle stage updates, or any custom trigger — no Zapier or Make required, no Meta template approvals needed.
What are Custom Actions (Send to Deal / Send to Contact)?
Custom Actions let you push specific WhatsApp messages or conversation data directly into any HubSpot Deal or Contact record with one click. For example, send a conversation summary into a Deal's notes, or attach a key message to a Contact's timeline. Users who configure Custom Actions stay active 6–7× longer on average.
Does the integration work with HubSpot Free or only paid plans?
TimelinesAI works with all HubSpot plans, including HubSpot Free CRM. Core sync — messages, contacts, and deals — works regardless of your HubSpot plan. HubSpot Workflow automation requires HubSpot Professional or Enterprise.
How is this different from the native HubSpot WhatsApp integration?
HubSpot's native WhatsApp integration requires WhatsApp Business API setup through Meta Business Manager, works with only one number per account, and needs Marketing Hub or Service Hub Professional+. TimelinesAI works with any WhatsApp account (personal or business), supports unlimited numbers, works with all HubSpot plans including Free, and takes 5 minutes to set up via QR code.
Can I use the embedded chat view inside HubSpot?
Yes. The TimelinesAI Chrome Extension adds a WhatsApp chat panel directly inside HubSpot's sidebar. Read and reply to WhatsApp conversations without leaving HubSpot — on any Contact or Deal record. Over 74,000 embedded chat views have been logged by our users.
How much does the integration cost?
TimelinesAI starts at $25/user/month ($20 on annual plans). A 10-day free trial with full features is included, no credit card required. HubSpot's native integration requires Professional plans starting at $450–800/month.
Is my WhatsApp data secure?
Yes. TimelinesAI is GDPR-compliant and listed on the official HubSpot Marketplace with a 4.7/5 rating from 42 verified reviews.

How to Connect WhatsApp to HubSpot

Connecting WhatsApp to HubSpot means every customer conversation lives inside your CRM — automatically. No manual data entry, no context lost between reps, no leads falling through the cracks.

Why Teams Connect WhatsApp to HubSpot

Sales teams using WhatsApp close deals through conversations that never make it into the CRM. When a rep leaves, those conversations go with them. When a lead follows up, the team has no context. Connecting WhatsApp to HubSpot fixes this — every message, attachment, and contact is synced to the right HubSpot Contact and Deal in real time.

How TimelinesAI Works with HubSpot

TimelinesAI is a WhatsApp CRM integration platform that connects your existing WhatsApp accounts directly to HubSpot. You scan a QR code to connect — the same way you set up WhatsApp Web. Messages sync to HubSpot Contacts and Deals automatically, and you can trigger WhatsApp messages from HubSpot Workflows.

The integration supports unlimited WhatsApp numbers, so every rep on your team can connect their own number. All conversations flow into one shared workspace with a built-in shared inbox for team collaboration. Whether you use personal WhatsApp or WhatsApp Business, it works the same way.

For a detailed setup walkthrough, see our HubSpot and WhatsApp Integration Playbook. TimelinesAI also integrates with Pipedrive, Zoho, Salesforce, and Close CRM.

Looking for a different CRM? See all WhatsApp CRM integrations →

Ready to Connect WhatsApp to HubSpot?

Start your 10-day free trial today. No credit card required. Set up in under 5 minutes.

NewTimelinesAI Partner API

Launch a White-Label WhatsApp Solution Under Your Brand

X