TimelinesAI PDPA Compliance - Singapore

TimelinesAI is committed to protecting the personal data of our Singapore customers in compliance with Singapore’s Personal Data Protection Act (PDPA). This page explains how our existing data protection framework satisfies PDPA requirements.

TimelinesAI LLC is a U.S.-based SaaS provider. Our data processing practices are governed by our standard Terms of Service and Data Processing Agreement, which apply to all customers globally.

1. Our Approach to PDPA Compliance

The Singapore PDPA establishes data protection obligations based on principles of consent, purpose, and accountability. Our GDPR-compliant practices provide strong foundation for PDPA compliance.

2. Data Protection Officer

TimelinesAI has designated data protection personnel responsible for compliance with data protection obligations and handling inquiries. Contact information is available below.

3. Data Processing Agreement

Our standard Data Processing Agreement covers Singapore customers and addresses data processor obligations. The DPA is part of our Terms of Service.

4. Security Measures

We implement industry-standard security measures:

• Encryption: SSL/TLS and AES-256 encryption
• Access Controls: Role-based permissions
• Regular Backups: Daily automated backups
• Security Reviews: Periodic audits and testing

Details: timelines.ai/security-standards

5. Individual Rights

As a data processor, we support customers in fulfilling individual rights:

• Right to access personal data
• Right to correction
• Right to withdraw consent

6. Data Retention

We retain personal data only as long as necessary. After account closure, data is available for export for 30 days, then deleted.

Contact Us

For questions about data protection or to exercise data principal rights:

TimelinesAI Privacy Team
Email: privacy@timelines.ai