In search of the optimal tool to seamlessly integrate WhatsApp with your CRM system? Here’s a concise overview:
- TimelinesAI: Ideal for teams managing multiple WhatsApp accounts, with features like a unified inbox, direct CRM integrations (HubSpot, Salesforce, etc.), bulk messaging, and AI automation. CRM integration pricing starts at $20/month per seat (billed annually).
- Onlizer: Perfect for businesses needing customizable workflow automation. It connects WhatsApp to over 300 tools via a no-code builder. Pricing is usage-based, starting at $16/month (billed annually).
Key Differences:
- TimelinesAI is user-friendly, focuses on team collaboration, and offers predictable seat-based pricing.
- Onlizer provides flexibility with its pay-as-you-go model and advanced automation options.
Who Should Choose What?
- TimelinesAI: Best for small to medium-sized teams prioritizing CRM integration and simplicity.
- Onlizer: Great for businesses with complex automation needs or fluctuating usage.
Quick Comparison:
| Feature | TimelinesAI | Onlizer |
|---|---|---|
| Pricing Model | Seat-based ($8–$48/month per seat) | Usage-based ($16–$166/month) |
| CRM Integrations | HubSpot, Pipedrive, monday.com, Zoho, Salesforce, etc. | Customizable with 300+ tools |
| Automation | Zapier, API, ChatGPT | No-code builder, advanced workflows |
| Best For | Teams managing multiple accounts | Businesses needing custom automation |
| Free Trial | 10 days | 14 days |
Both platforms excel in WhatsApp CRM integration, but your choice depends on your team’s size, budget, and automation needs.
TimelinesAI Overview
TimelinesAI simplifies the way businesses manage multiple WhatsApp accounts, providing a centralized platform that keeps customer communication organized and accessible.
“TimelinesAI is a powerful WhatsApp management solution designed to empower businesses with multiple individual WhatsApp numbers. It provides a comprehensive set of features to enhance your WhatsApp communication, control, and team collaboration.”
– TimelinesAI
What makes TimelinesAI stand out is its no-code integration. Connecting personal or business WhatsApp accounts is as easy as scanning a QR code – no technical skills needed. This user-friendly approach has earned the platform a 4.3 out of 5 rating on Capterra, based on 44 reviews.
With this foundation, TimelinesAI offers a range of tools designed to simplify integration and improve communication.
Main Features and Functions
The platform’s unified inbox brings together multiple WhatsApp numbers into a single interface, with seamless integration into popular CRMs like Pipedrive, HubSpot, Zoho, monday.com, and Salesforce.
Automated workflows take care of repetitive tasks like sending follow-up messages or appointment reminders. These workflows connect to Zapier and webhooks, linking WhatsApp to over 1,000 business apps. ChatGPT integration handles routine inquiries, while more complex issues are handed off to human agents for resolution.
For teams, collaboration tools such as chat assignments, internal notes, and advanced filtering help streamline communication, especially for businesses operating across different departments or locations.
A Chrome extension adds even more convenience, enabling users to send WhatsApp messages directly from CRMs or ATS systems. Bulk messaging is also supported, allowing businesses to run campaigns using CSV imports and personalized messages powered by CRM data. Additionally, WhatsApp business reporting offers insights into communication performance through key metrics.
These features are available in a variety of pricing plans tailored to different business needs.
Pricing and Plans
TimelinesAI offers flexible per-seat monthly subscriptions, with annual plans providing up to 20% savings. Here’s a breakdown of the options:
- Automation plan: $10 per seat/month ($8/month annually) for workflow automation via Zapier, Make, API, and webhooks.
- CRM Integration plan: $25 per seat/month ($20/month annually) includes one WhatsApp account per user, native CRM integrations, messaging automation, ChatGPT summaries, basic bulk messaging via CSV import, and the Chrome extension.
- Shared Inbox plan: $40 per seat/month ($32/month annually) adds team collaboration features like chat assignments and analytics.
- Mass Messaging & Automation plan: $60 per seat/month ($48/month annually) designed for high-volume messaging needs with flexible limits and advanced automation tools.
- Business plan: Custom pricing includes dedicated account management, custom integrations, premium support, and unlimited WhatsApp numbers.
All plans come with a 10-day free trial, giving businesses the chance to explore the platform’s capabilities before committing. With a 4.5 out of 5 rating for value for money, TimelinesAI consistently delivers reliability and performance to its users.
Onlizer Overview
Onlizer connects WhatsApp with a variety of business tools, enabling workflow automation without requiring any coding. Acting as a central integration hub, it bridges messaging platforms and business systems, promising up to 80% savings in time and costs. This makes it an appealing option for businesses aiming to streamline communication processes. Below, we’ll explore Onlizer’s key features and pricing structure that contribute to these efficiencies.
To illustrate its impact, a pizza delivery chain used Onlizer to automate WhatsApp notifications across its systems. The results were impressive: a 20% increase in repeat sales from existing customers and a fourfold reduction in issue resolution time. Additionally, the business gained access to daily reports and actionable insights, improving decision-making across operations.
Main Features and Functions
Onlizer organizes its functionality into five core modules, each designed to simplify WhatsApp integration with business tools:
- Onlizer Notify: This module sends alerts about WhatsApp activities across platforms like Telegram and Discord, ensuring teams stay informed no matter their preferred communication channel.
- Onlizer Chats: It links WhatsApp with CRM, HelpDesk, ERP, and sales software, enabling omni-channel communication. Teams can sync messages, automatically add contacts and deals, schedule tasks, and track customer activities – all within their existing tools.
- Onlizer BI: This feature integrates WhatsApp as a data source for business intelligence platforms like Power BI and Google Looker Studio. Businesses can analyze contacts, deals, and tasks while creating dashboards that include WhatsApp metrics.
- Automation: By connecting WhatsApp with CRMs, databases, and marketing tools, this module automates workflows. Users can set up scripts and triggers based on specific events or conditions within their systems.
- Onlizer Studio: A visual builder that allows businesses to design custom workflows, connecting various services through an intuitive, drag-and-drop interface.
These modules work together to support notifications, reminders, reports, and file sharing via WhatsApp. They also allow businesses to automate content posting in groups and chats, creating a robust automation ecosystem centered on WhatsApp.
Pricing and Plan Options
Onlizer offers a usage-based pricing model that adjusts billing based on actual consumption. All features are included in every plan, with no hidden fees or restricted functionalities.
Pricing is determined by usage across three metrics: messages, records, and tasks. Monthly plans range from $19 to $199, with annual subscriptions offering discounts of up to 15%.
- Basic Plan ($19/month): Includes 1,000 messages, 10,000 records, and 5,000 tasks.
- Standard Plan ($49/month): Offers 5,000 messages, 50,000 records, and 20,000 tasks.
- Premium Plan ($99/month): Provides 30,000 messages, 200,000 records, and 100,000 tasks.
- Business Plan ($199/month): Includes 100,000 messages, 1,000,000 records, and 300,000 tasks.
Annual plans reduce costs further, with the Basic plan dropping to $16/month, Standard to $41/month, Premium to $83/month, and Business to $166/month.
New users can try Onlizer with a 14-day free trial, which includes free messages and integration tasks – no credit card required. Support levels vary by plan: Basic support covers account setup and pricing consultations, while Premium support offers faster response times and assistance with integration setup.
This flexible pricing model makes Onlizer a scalable solution for businesses adapting to their growing needs for WhatsApp CRM integration.
Feature Comparison
When comparing the two platforms, it’s clear they each bring unique strengths to the table, particularly in how they handle integration and automation. Both solutions offer distinct ways to connect WhatsApp with business systems, catering to varying organizational needs.
CRM Integration and Workflow Automation
TimelinesAI takes a straightforward approach with one-click integrations for major CRM platforms. It focuses on native connectivity, enabling businesses to sync WhatsApp conversations seamlessly within their existing CRM workflows. For example, when a deal stage changes in your CRM, TimelinesAI can automatically trigger tailored WhatsApp messages, ensuring smooth communication.
Additionally, TimelinesAI supports integrations via Zapier, webhooks, and API, along with a Chrome extension that allows users to send messages directly from their CRM or ATS.
Onlizer, on the other hand, offers more flexibility through its no-code platform, which connects WhatsApp with over 300 services using visual API connectors. Beyond CRM integrations, it provides a drag-and-drop builder for creating custom workflows. For instance, in 2025, a pizza chain used Onlizer to automate WhatsApp notifications across platforms, leading to a 20% increase in repeat sales and a 75% reduction in issue resolution time.
These contrasting methods highlight how each platform adapts to unique business needs, offering tailored solutions for communication workflows.
WhatsApp Account Management
TimelinesAI excels in managing multiple WhatsApp accounts, all accessible through a single unified inbox. It works with existing personal or business WhatsApp accounts without requiring the WhatsApp Business API, making setup simple for teams already using standard WhatsApp. Features like shared inboxes, flexible permission settings, and advanced filters ensure teams can effectively manage communications across multiple accounts.
Onlizer takes a different route, focusing on omnichannel communication through its Onlizer Chats module. Instead of managing multiple WhatsApp accounts directly, it synchronizes chats across various messaging platforms. It also automates tasks like adding contacts, scheduling tasks, and tracking customer activities within connected business tools.
Mass Messaging and Campaign Management
TimelinesAI integrates bulk messaging directly with CRM data, allowing for automated replies and personalized campaigns. This approach streamlines outreach efforts by linking messaging capabilities to existing customer data.
Onlizer also supports bulk messaging, enabling users to send text messages and attachments like images, documents, and files to selected recipients. Its standout feature is the integration of WhatsApp as a data source for business analytics tools like Power BI and Google Looker Studio, connecting messaging efforts with broader business intelligence.
User Experience and Interface
TimelinesAI focuses on simplicity and CRM-centric workflows. Its shared inbox design makes it intuitive for teams familiar with email management systems. The Chrome extension adds convenience by letting users send WhatsApp messages directly from their CRM without switching platforms.
Onlizer leans into customization with its Studio module, offering a drag-and-drop interface for creating integrations without coding. This flexibility is ideal for businesses seeking tailored automation, though it may require more setup time compared to TimelinesAI’s plug-and-play approach.
Security and Compliance
Both platforms prioritize data privacy and compliance, ensuring they meet the needs of businesses. TimelinesAI minimizes risks with its direct native integrations, while Onlizer allows businesses to activate specific integrations through its modular setup, striking a balance between flexibility and data protection. Both solutions ensure secure environments for managing customer communications and CRM workflows.
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Use Cases and Best Fit
Business Scenarios for WhatsApp CRM Integration
Industries across the world with varied communication demands can benefit significantly from a centralized WhatsApp management solution. Here’s how TimelinesAI addresses these needs in different scenarios:
Medical clinics: For healthcare providers juggling multiple WhatsApp accounts across departments or practitioners, TimelinesAI offers a unified inbox that ensures no patient inquiry slips through the cracks. It simplifies appointment follow-ups, test result updates, and prescription reminders while helping clinics adhere to HIPAA compliance.
Real estate teams: TimelinesAI helps real estate agencies manage client messaging and property tracking efficiently within HubSpot. By connecting multiple WhatsApp accounts, agencies can assign specific agents to property types or geographic areas, all while maintaining centralized oversight. The accompanying Chrome extension further streamlines communication for agents on the go.
Education providers: Educational institutions can automate outreach for enrollment updates, course reminders, and support queries through WhatsApp. With live chat support available in 80 languages, schools and universities can easily connect with international students and their families, ensuring smooth communication across diverse communities.
Recruitment firms: TimelinesAI’s assignment features allow recruitment firms to distribute candidate conversations among recruiters and track progress directly in HubSpot. Its compatibility with major CRMs like Pipedrive, Zoho, and Salesforce makes it ideal for managing candidate pipelines and improving communication efficiency.
These examples highlight the platform’s versatility, paving the way to explore its scalability and customization options.
Onlizer’s Business Automation Focus
Onlizer caters to businesses seeking advanced automation across multiple platforms. With its no-code Studio, companies can create custom integrations that adapt to shifting needs, connecting services through streamlined workflow automation.
Scalability and Customization
TimelinesAI is built to grow with businesses, currently serving over 2,500 brands in 34 countries. Its pricing structure accommodates various needs:
- Automation plan: $10/month for individual use.
- Shared Inbox plan: $40/month per seat.
- Mass Messaging & Automation plan: $60/month per seat.
- Custom Business plan: Tailored for large enterprises, offering unlimited WhatsApp numbers and dedicated management support.
“The only tool I found can record WhatsApp activities as sales activities!” – Moraga, T., TimelinesAI User
The platform also excels in customization, offering integrations with tools like Zapier, Make, webhooks, and a public API. These features enable businesses to automate WhatsApp messaging based on CRM triggers such as deal stages or contact properties, without needing to build workflows from scratch.
For mid-to-large sales teams, TimelinesAI’s native CRM integrations and unified inbox design scale effortlessly as teams grow. Feedback frequently highlights its ease of use and seamless HubSpot integration, making it a strong choice for teams that need to onboard new members quickly.
Small to medium-sized businesses value the platform’s straightforward pricing and focused features, which allow for quick setup and functionality. For organizations with ambitious growth plans, the Business plan offers enterprise-level scalability while maintaining the platform’s simplicity and user-friendly design.
Pricing and Value Analysis
After comparing features, let’s dive into how the pricing structures of TimelinesAI and Onlizer align with different business needs. These two platforms approach pricing in distinct ways, directly influencing budget considerations. Understanding these differences can help businesses make informed financial decisions.
Pricing Breakdown and Features
TimelinesAI uses a seat-based pricing model, meaning each user connecting a WhatsApp account requires a separate subscription. They offer four main pricing tiers, with annual plans providing a 20% discount:
| Plan | Monthly Price | Annual Price | Key Features |
|---|---|---|---|
| Automation | $10/seat | $8/seat | Basic shared inbox, Zapier/Make/API access, webhooks |
| CRM Integration | $25/seat | $20/seat | WhatsApp sync, messaging automation, ChatGPT summaries |
| Shared Inbox | $40/seat | $32/seat | Team collaboration, advanced filters, analytics, bulk replies |
| Mass Messaging & Automation | $60/seat | $48/seat | High-volume messaging, advanced automations, WABA integration |
On the other hand, Onlizer offers a usage-based pricing model, charging based on the number of messages, records, and tasks consumed rather than the number of users. Their annual plans include a discount equivalent to getting two months free:
| Plan | Monthly Price | Annual Price | Messages | Records | Tasks |
|---|---|---|---|---|---|
| Basic | $19 | $16/month ($190/year) | 1,000 | 10,000 | 5,000 |
| Standard | $49 | $41/month ($490/year) | 5,000 | 50,000 | 20,000 |
| Premium | $99 | $83/month ($990/year) | 30,000 | 200,000 | 100,000 |
| Business | $199 | $166/month ($1,990/year) | 100,000 | 1,000,000 | 300,000 |
Both platforms provide free trials – TimelinesAI offers 10 days, while Onlizer provides 14 days – to help businesses explore their features before committing.
TimelinesAI also charges an additional $2 per 100 recurring automated messages exceeding the plan’s quota. As one user shared their experience with pricing:
“Priced in dollars, and despite currency fluctuations, it is the platform that truly delivers.” – Barbara G, CEO
Next, let’s see how these pricing models stack up for businesses of different sizes in the world.
Cost-Effectiveness by Business Size
The choice between TimelinesAI and Onlizer often depends on business size and usage patterns, as their pricing structures cater to different needs.
Small businesses with 1–3 team members often lean toward TimelinesAI’s predictable entry-level plans. For example, a solo entrepreneur on the Automation plan pays $96 annually, while a small team of three using the CRM Integration plan would spend $720 per year. In comparison, Onlizer’s Basic plan costs $190 annually, but only if the business stays within the 1,000-message limit.
Medium-sized businesses have more variables to consider. A 10-person team using TimelinesAI’s Shared Inbox plan would spend $3,840 annually. Meanwhile, Onlizer’s Standard plan costs $490 annually, assuming the team’s combined usage doesn’t exceed 5,000 messages, 50,000 records, or 20,000 tasks per month.
Large enterprises may find TimelinesAI’s custom Business plan appealing, as it provides unlimited WhatsApp numbers and dedicated management support – avoiding the per-seat costs that can quickly add up for larger teams. Onlizer’s Business plan, priced at $1,990 annually, offers substantial usage limits but may require multiple subscriptions for extremely high-volume operations.
Value isn’t just about cost, though. TimelinesAI users consistently rate the platform 4.5/5 for value across Capterra, Software Advice, and GetApp. One user highlighted the balance of cost and productivity:
“It may be slightly more expensive than other options, but it truly delivers. Its simplicity and productivity boost fully justify the price.” – Natalia M, Solution Lead
For businesses with fluctuating usage, Onlizer’s consumption-based model offers flexibility. Companies with seasonal spikes can temporarily upgrade without committing to permanent seat costs. However, businesses with steady team sizes but varying message volumes may find TimelinesAI’s predictable pricing easier to manage and scale.
Ultimately, TimelinesAI works best for businesses seeking predictable, CRM-focused team collaboration, while Onlizer shines for those with flexible, high-automation needs.
Conclusion
TimelinesAI offers a WhatsApp-first CRM solution designed to simplify customer communication. With its unified inbox, seamless CRM integration, and easy no-code setup, it’s built to help teams work smarter, not harder.
Key Takeaways
- Effortless Setup: The no-code, QR-based process allows team members to connect their WhatsApp accounts in just minutes.
- AI-Powered Efficiency: ChatGPT automation manages high volumes of customer messages with ease.
- Proven Results: Users report a 25% increase in customer satisfaction by cutting response times and save an average of 2 hours per week on WhatsApp management.
- Trusted by Users: With a 4.5/5 rating on review platforms and 90% of users recommending it, TimelinesAI stands out for its reliability and simplicity.
These features make TimelinesAI an excellent choice for businesses aiming to streamline their WhatsApp CRM integration.
Final Recommendation
For small to medium-sized businesses, TimelinesAI delivers a practical and dependable solution for WhatsApp CRM integration. Its direct connections to popular CRMs like HubSpot, Pipedrive, Zoho, and monday.com simplify workflows, while the built-in Zapier integration unlocks powerful automation capabilities.
Consider TimelinesAI if you:
- Need clear, predictable pricing
- Want a quick, hassle-free setup
- Focus on team collaboration with a unified inbox
- Require real-time CRM syncing and detailed activity logs
- Seek AI-driven tools to improve customer engagement
With WhatsApp playing a key role in customer service and marketing, investing in a solution like TimelinesAI is a smart move. At just $8 per month (billed annually), it’s an affordable way to enhance your customer communication strategy. Backed by strong features, reliable support, and proven outcomes, TimelinesAI equips your business to excel.
FAQs
How does TimelinesAI integrate seamlessly with CRMs like HubSpot and Salesforce?
TimelinesAI connects effortlessly with top CRMs like HubSpot and Salesforce, allowing you to manage WhatsApp communications right from your CRM dashboard. Thanks to real-time syncing, your WhatsApp messages, contacts, and deals are automatically updated, eliminating the need for manual updates.
The platform’s no-code setup makes it simple for businesses to configure integrations in no time. This automation not only saves time but also helps teams stay organized and improve customer interactions across channels.
What are the main advantages of using TimelinesAI’s AI-powered features for managing WhatsApp communication?
TimelinesAI brings simplicity to WhatsApp communication with its shared inbox, which lets teams manage multiple accounts effortlessly. This feature enhances collaboration, making it easier for teams to stay organized and work together smoothly. With tools like real-time messaging, personalized interactions, and automated workflows, businesses can respond promptly and deliver stronger customer experiences.
By taking over repetitive tasks and refining communication processes, TimelinesAI frees up teams to concentrate on more meaningful work. The result? Increased efficiency and happier customers. These tools are built to help businesses make the most of their WhatsApp interactions while cutting down on time and effort.
What are the pricing plans offered by TimelinesAI for teams with different messaging needs?
TimelinesAI offers pricing plans tailored to suit teams of any size. The plans begin at $10 per user per month for basic automation features. For teams needing CRM integration, the cost is $25 per user per month, while the advanced plan, which includes tools like a shared inbox and mass messaging, is priced at $40 per user per month.
The pricing structure is flexible, allowing customization based on your team size and messaging needs, so you only pay for the features that align with your business goals.
