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Rank what customers ask for

The feature column from “Pull your whole inbox at once” holds every request in the customers' own words. The assistant groups them into features and counts how many different customers asked for each.

Weigh requests by revenue too. Ten small customers and one large deal can pull in different directions.

Why it matters

Product teams usually hear about requests second-hand, through whoever remembers them. Counting them straight from the conversations replaces “a few customers asked” with a number and a quote.

  1. 1

    Group and count the requests.

    Prompt
    From the feature_requested column, group the requests into features. For each one, count the different customers who asked and quote one short example. Leave out names and numbers.
  2. 2

    Add the money view.

    Prompt
    For each feature, add the total deal value of the chats that asked for it. Which requests come from deals worth more than $10k?