TimelinesAI: Multi-number WhatsApp and HubSpot Sync and Automation

How to integrate HubSpot with WhatsApp?

TimelinesAI enables you to integrate WhatsApp HubSpot, in one click:

1. Install TimelinesAI – WhatsApp and HubSpot sync from the HubSpot marketplace.
2. Connect your WhatsApp account to TimelinesAI by scanning the system-generated QR code with your WhatsApp mobile application.
3. Press “Connect” on the HubSpot Integration page inside the App.

That’s it! From this moment, the WhatsApp messaging from the connected WhatsApp account will be automatically synchronized into corresponding HubSpot’s Contacts and Deals. Matching happens automatically based on the WhatsApp number of your contacts. For new contacts that aren’t yet created in your CRM, Contacts and Deals will be created automatically (optional).

Please visit complete HubSpot and WhatsApp installation guide for more information.

Does it work with regular WhatsApp numbers? WhatsApp business numbers?

TimelinesAI – HubSpot and WhatsApp integration works with any type of WhatsApp accounts. Simply connect your WhatsApp account by scanning the system-generated QR code, and your contacts and messaging from WhatsApp will be synchronized into HubSpot automatically.

Can I connect multiple WhatsApp numbers to synchronize WhatsApp communication of my agents into HubSpot?

Yes. If you connect multiple WhatsApp accounts to TimelinesAI app, all WhatsApp messaging will be seamlessly synchronized into HubSpot.

To connect multiple WhatsApp accounts to TimelinesAI, invite your team members into the TimelinesAI app, and ask them to connect their WhatsApp numbers by scanning the system-generated QR code on the WhatsApp tab. If your TimelinesAI workspace is already connected to HubSpot, new messages from connected WhatsApp numbers will be synchronized into HubSpot.

How much does HubSpot and WhatsApp integration cost?

The pricing starts at $25/mo. Annual discounts apply. Learn more about the plans on the Pricing page.

How to use TimelinesAI WhatsApp and HubSpot with Zapier?

To connect Zapier with HubSpot follow the next steps:

1. Register an account on the TimelinesAI app;
2. Scan QR code to connect your WhatsApp number TimelinesAI app;
3. Navigate to the Zapier Integration tab;
4. Generate a new token by pressing the button;

This token should be used for authentication when setting up your Zapier integration. Please go to the TimelinesAI help center to learn more.

Does HubSpot and WhatsApp integration support attachment files (documents, voice messages, etc.)?

[openquestionmicro]Yes. Attachments from your WhatsApp[closequestionmicro] communication will be synchronized into HubSpot and displayed in the corresponding Contacts and Deals.[endfaqmicro]

How does TimelinesAI match contacts from Whatsapp in HubSpot? Will there be a problem with how we are used to format contact numbers? (e.g. including +, country code, etc.)

TimelinesAI matches contact numbers in several steps. First, we try the exact match in a full international format with leading “+”. If there is no match, we start truncating characters from the left side of the number (as a character string) and fuzzy matching against the number saved in HubSpot. We stop, when there are 7 characters left (too few for an accurate match) and consider this as no-match. In this case, a new Contact will be created automatically (if chosen in settings).

In other words, there will generally be no problem with whatever way you’re using to save your contact numbers.

What else I can do with TimelinesAI?

TimelineAI offers you a range of tool to help your business win and scale.

Along with HubSpot integration that is available on any plan we offer:

Shared Inbox – add multiple WhatsApp numbers to appear in one timeline for collaboration and visibility.

Mass Messaging & Automation – Mass Sending to boost your Sales & Marketing campaigns.