Create new Contacts in ActiveCampaign when new WhatsApp chats received in TimelinesAI

In the ever-evolving landscape of customer engagement, staying agile and responsive is paramount. Imagine having the ability to seamlessly transform WhatsApp chats into valuable contacts within your ActiveCampaign ecosystem with WhatsApp & ActiveCampaign: A Winning Combination. In this blog post, we’re about to unveil the power of automation by demonstrating how to create new contacts in ActiveCampaign whenever new WhatsApp chats are received through TimelinesAI. This integration not only simplifies your contact management but also ensures that you never miss out on an opportunity to engage with potential customers effectively.

Join us on this journey as we explore how to bridge the gap between messaging platforms and marketing automation, ultimately revolutionizing the way you connect with your audience.


1. Under “Choose a Trigger”, click on “When this happens…” dropdown button

WhatsApp and ActiveCampaign integration

2. Type “New Incoming Chat”

ActiveCampaign  WhatsApp integration

3. Click on “New Incoming Chat”

WhatsApp  ActiveCampaign integration

4. Under “Choose an Action”, click on “Automatically do this!”

ActiveCampaign  and WhatsApp integration

5. Type “Create or Update Contact”

WhatsApp and ActiveCampaign integration

6. Click on “Create or Update Contact”

ActiveCampaign  WhatsApp integration

7. Click on “Connect My Apps”

WhatsApp  ActiveCampaign integration

8. Click on “New Incoming Chat in TimelinesAI”

ActiveCampaign  and WhatsApp integration

9. Click on “Sign in”

WhatsApp and ActiveCampaign integration

10. A new window will open allowing you to enter your Token

ActiveCampaign  WhatsApp integration

11. Click on “Create or Update Contact in ActiveCampaign”

WhatsApp  ActiveCampaign integration

12. Click on “Sign in”

ActiveCampaign  and WhatsApp integration

13. A new window will open allowing you to enter your API Url and Key

WhatsApp and ActiveCampaign integration

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TimelinesAI helps businesses with multiple individual numbers gain 360° visibility & boost performance on WhatsApp.

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