Most people around the globe are familiar with WhatsApp. Since 2009, the platform has revolutionized the way we communicate with each other.
With its user-friendly interface and extensive features, it quickly became one of the most popular messaging apps in the world.
Plus, WhatsApp offers a web version that helps you access chats from your laptop. While this desktop app is excellent, there’s one major limitation.
You can usually only log on to one WhatsApp account on the web version. This can be a significant problem if you need to manage several accounts at once.
Luckily, with TimelinesAI, you’ll be able to log on to several accounts on WhatsApp web. If you’d like to find out how you’ve come to the right place.
In this article, we’ll walk you through everything you need to know about multiple WhatsApp web accounts.
WhatsApp Business Management Overview
WhatsApp is one of the world’s most popular messaging apps. Today, the platform hosts over 2.7 billion active users per month.
However, most of these people use the app as a means of sending out personal messages. They rely on it to get in touch with friends and family.
Yet, did you know that WhatsApp can help you manage your company? The platform offers a service that can help entrepreneurs track their workflow.
WhatsApp Business is a service that offers countless solutions to make running your ventures easier. That includes labels and filters, analytics, and message templates, just to name a few.
These will make staying on top of company communication a breeze.
Yet, as your business grows, you’ll notice that you’re constantly bombarded with messages from clients.
This will make keeping track of each individual text a real chore. That’s especially true if you manage more than one WhatsApp account at a time.
In that case, you’ll need a tool to help you oversee these multiple accounts. That’s when TimelinesAI comes into play.
How Can TimelinesAI Help
Before we share how TimelinesAI can help you out, let’s dive into what the service is all about.
TimelinesAI is a cloud-based software that provides clients with WhatsApp management solutions for multiple numbers.
It provides you with a web interface that you can connect to multiple WhatsApp accounts.
However, you’ll still have to create and verify each one first before you use TimelinesAI. Once that’s out of the way, you’ll be able to control all the accounts from one location.
On top of that, when using TimelinesAI, you won’t need to rely on a WhatsApp API. That’s because the software will take care of that for you.
What Makes TimelinesAI Special
At this point, you should have a basic understanding of how TimelinesAI works. Yet, you may still be in the dark about a few aspects of the service.
So, to help clarify matters a bit, let’s look at what the software can provide you with. In this section, we’ll cover the most notable advantages of using TimelinesAI to manage multiple WhatsApp web accounts.
1. Shared Inbox
One of the main benefits of TimelinesAI is that it provides you with a shared inbox. When you sign up, you’ll get access to a web interface.
This allows you to manage any incoming messages from multiple WhatsApp accounts.
Besides that, you can create new chats, assign clients to specific agents, and resolve client issues in a flash.
You can do all that without even saving the customer’s number.
2. Data Insights
With a WhatsApp Integration software like TimelinesAI, you’ll have access to a few different metrics. For example, it’ll allow you to track:
- Response times
- Engagement rates
- Click-through rates
- Unread message rates
- Message delivery rates
- Opt-out rates
- Message histories
These analytics can do wonders for your business. For example, they’ll help you decide on the ideal time to launch a new marketing campaign.
Besides that, they can assist you with figuring out the best times throughout the day to message your clients.
3. Bulk Replies
With thousands of clients, responding to each message individually can be time-consuming and tedious. Thankfully, with TimelinesAI, you can send out bulk replies instantly.
The software will even allow you to circulate the same message across multiple WhatsApp accounts. This can be especially useful when sending out promotions or marketing campaigns.
4. CRM Integration
TimelinesAI offers several options for WhatsApp web CRM integration. This stands for Customer Relation Management.
As you can guess by the name, this service can help you control your client interactions. That can improve your customer service, which should boost customer loyalty and satisfaction.
Here are a few CRM systems that you can use with TimelinesAI:
5. Message Templates
One of the most helpful tools you’ll have access to with TimelinesAI is the ability to create message templates.
These are canned responses that you can send out to clients to answer common questions and concerns. So, you’ll be able to reply to your customers with a few clicks of a button.
Not only will this help you save time and effort, but it’ll also ensure consistency between clients.
6. Labels and Filters
If you have hundreds of clients across multiple WhatsApp web accounts, tracking each active conversation will be tough.
That’s where labels and filters come into play. These will allow you to categorize your clients into groups to make managing them easier.
Plus, you can color-code customer chats based on their status. That way, you’ll be able to tell which messages are urgent with a single glance.
7. Efficiency Boost
With all the features we discussed, it shouldn’t be a surprise that TimelinesAI can improve efficiency.
Since you’ll be able to manage multiple WhatsApp web numbers from the same location, no more wasting time switching between accounts.
Using TimelinesAI you’ll be able to manage multiple WhatsApp web accounts from the same location. This can help you save time, effort, and customer service resources.
Besides that, with the WhatsApp integration software, you’ll have access to several tools that can make managing customer relations easier.
That includes a shared inbox, data insights, bulk replies, and CRM integration.
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